Advanced Technology Services Job - 40214802 | CareerArc
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Company: Advanced Technology Services
Location: Jonesboro, AR
Career Level: Mid-Senior Level
Industries: Manufacturing, Engineering, Aerospace

Description

Position at Advanced Technology Services, Inc.

Summary: 
Leads an onsite team in the delivery of high-quality, value-added production asset reliability services at a specific customer's manufacturing plant / location. Proactively drives the ATS safety and wellness culture by embracing the Beyond Zero strategy. Models the leadership behaviors that promote a positive employee experience and supports employee development. Actively engages the customer, building and sustaining positive customer relationships that foster business growth.  Sustains business processes and uniformity of services through the ATS operating system.  Drives business results through the effective management of financial commitments, controlling costs and developing opportunities for increased revenue.

Principal Duties/Responsibilities:

To Live and Lead Safety

  • Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.
  • Implements and actively supports all Beyond Zero initiatives  
  • Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

  • Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives
  • Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities
  • Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

  • Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect
  • Sets a positive, influential standard for others and creates a constructive climate for their team
  • Influences with transparency and use participative methods to ensure that decisions are understood and accepted
  • Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis
  • Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

  • Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.
  • Develops, communicates, and executes a Skills Matrix and Technician Training Plan
  • Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

  • Leads and ensures the Operating System is understood, reinforced, and embedded
  • Develops and executes a site-specific maintenance plan per ATS standards
  • Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives
  • Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment
  • Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact
  • Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts
  • Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer
  • Drives a continuous improvement methodology and promotes cost savings
  • Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues
  • Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

  • Bachelor's degree in technical, business, engineering, or a related field preferred or seven years of operations, industrial, or manufacturing experience
  • Three years of leadership experience with a strong focus on development of employees  
  • Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change
  • Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals 
  • Business acumen 
  • Positive influencer with various levels of organization for company and customer
  • Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

  • Experience working within an operation system
  • Familiarity with manufacturing technology and / or factory automation
  • Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software
  • Ability to relocate to specified locations
  • Agile, curious learner and authentic, credible teacher
  • Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness 

Emotional Intelligence 

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

Physical Demands and Working Conditions:                                                                                     

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.  The employee must occasionally lift and/or move more than 50 pounds.  The employee is regularly required to use close vision and color vision.  The employee is occasionally exposed to outside weather conditions and risk of electrical shock.  Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.


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