The eComm Warehouse Area Department Manager is responsible for leading and supervising the day-to-day operations of an area within a department in the fulfillment center. In this role, the Area Department Manager develops and implements daily staff production plans that enable the achievement of the area's daily production and operational requirements. To achieve the processing requirements of the area, the eComm Warehouse Area Department Manager is responsible for determining and communicating associate assignments and needs, and ensuring the execution of these assignments in a safe, accurate and efficient manner. The eComm Warehouse Area Department Manager is also responsible for associate training and development, performance management, department housekeeping, asset protection, and continuous process improvement. There are two open shifts for this position. Wed-Sat 9:00 pm to 7:30 am and (Sun-Wed) 1 pm to 11:30 pm.
-Review daily processing and operational requirements of an area within a department; develop and implement daily staff production plan for area; determine and communicate staff assignments in a timely and fair manner.
-Communicate departmental/company standards (e.g., reasonable expectations), goals, policies, and other relevant business information to associates; conduct daily huddles and engage associates regularly to promote open, two-way communication with associates.
-Manage associate performance and provide frequent coaching and performance feedback; address performance issues in a timely and constructive manner (partner with the Department manager when formal corrective action is needed); support facility associate performance recognition programs.
-Complete and deliver associate performance evaluations in a timely and effective manner.
-Train and develop associates to perform job duties safely and effectively.
-Adjust associate work assignments as needed to ensure execution of daily production plan and operational standards; communicate critical production issues and concerns to -Department Manager; develop, discuss, and execute solutions as needed.
-Participate in department and area staffing activities, including candidate interviewing and selection.
-Identify, develop, and implement process improvement initiatives to continuously improve the operations (e.g., safety, productivity, quality) of the area; engage associates for input in identifying and developing process improvement initiatives.
-Communicate and collaborate with other managers in the facility to ensure coordination of operational activities and initiatives within the building.
-Create and promote a positive associate relations environment in area and department; ensure policies and procedures are properly and consistently administered; communicate and uphold “open door” policy; address associate issues in a timely and fair manner; partner with Department Manager and HR Department as needed to address and resolve associates issues and concerns.
-Promote safety awareness and accountability through ongoing associate education and training; role model safe work practices; identify and proactively address potential safety hazards.
-Bachelor's Degree in Management, Logistics, Supply Chain or related field and /or equivalent work experience, preferred but not required
-Minimum 1-2 years of experience in a Manager role.
-Knowledge of process improvement processes such as Six Sigma and or LEAN (5S) preferred but not required
-Bilingual (Spanish) is a plus.
-Available to work 1st or 2nd shift
-Excellent interpersonal skills are essential.
-Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
-Strong written and verbal communication skills, analytical, math and problem solving skills.
-Strong time management skills.
-Strong customer service focus
-Experience using computerized inventory systems such as WM. Demonstrated understanding of WMS (Manhattan preferred but not required)
-Knowledgeable of a direct to consumer fulfillment operation
-Knowledge of PC applications (MS Office)
Ability to maneuver through storage racks, trailers, and other areas of the warehouse. Requires ability to use office equipment including, but not limited to, phone, keyboard monitor, and calculator. Must be able to communicate effectively, both in person and on the telephone. Could be asked to provide physical activity including, but not limited to, sitting, standing, bending, stooping, lifting (up to 50lbs), and walking (up to 80% of the day). Could be asked to operate equipment found in a distribution center environment including, but not limited to, material handling equipment.
Our program of generous benefits includes:
Year round associate discount at all of the Bed Bath & Beyond family of brands (including buybuyBaby, Harmon, Christmas Tree Shops and Cost Plus World Market)
Excellent benefits including medical, dental, life insurance, FSA and 401(k) with company match
Paid Time Off program
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Email: myHRSC@bedbath.comThis email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
An Equal Opportunity Employer
It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
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