Chateau Elan Winery & Resort Job - 40559479 | CareerArc
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Company: Chateau Elan Winery & Resort
Location: Braselton, GA
Career Level: Hourly
Industries: Hospitality, Travel, Leisure

Description

Chateau Elan Winery & Resort

To service all customers to Château Élan Hotels & Resorts standards and to provide high quality massage services and body treatments per Spa directives.



Qualifications

  • Ability to stand, bend and perform duties required for specific modalities
  • Ability to stand and move throughout spa and continuously perform essential job functions.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  • Should have knowledge of anatomy and physiology
  • Current Georgia state license in Massage Therapy required, high school diploma preferred, six months to one year experience in the field.  Must be Certified from a credible school – National Certification a plus. 



Responsibilities

  • Instruct guest on treatment procedure and have them prepare for treatments following Chateau Elan Hotels & Resorts standards.
  • Verbally review intake questions with guests prior to performing spa services. Be friendly and positive at all times and have the ability to handle self in a professional and respectful manner.
  • Adhere to the policies and procedures of the Spa Department.
  • Provide positive service standards to all guests of the Spa including courtesy, sincerity and enthusiasm.
  • Know, understand and follow the Spa's draping policy at all times.
  • Stock and restock massage rooms with necessary supplies i.e. job kits.
  • Properly perform massages and body treatments in a professional and timely manner.
  • Ability to perform, or willingness to train, on all or majority of relevant services.
  • Have full knowledge of all products used in treatments.
  • Recommend retail products, promote other spa services and suggest scheduling future appointments.
  • Attend continuing education classes and/or shows/seminars to stay updated.
  • Participate in group demonstrations and meetings as required.
  • Assist in other spa areas as needed.
  • Always keep work areas clean; neat and well stocked at all times.
  • Fill out supply lists in a timely manner.
  • Maintain a well-groomed appearance and clean neat uniform.
  • Understand resort safety standards and comply with these rules at all times.
  • Generally work is performed indoors in a climate-controlled environment
  • Some services may be performed in rooms with high humidity or changing temperatures

Physical Requirement:

  • Occasionally lifting up to 50 lbs
  • Constantly perform 6-8 hours massage per day
  • Frequently perform deep tissue work, involving thumbs, elbows and shoulders
  • Constantly carrying, pushing, pulling, kneeling, supporting others' body weight
  • Constantly standing, walking up to several blocks at a time, balancing, climbing stairs, twisting, manual dexterity, wrist motion, bending/stooping, reaching
  • Constant planning, hearing, speaking, listening, following directions, attention to/observing /paying attention to details and making decisions.

 


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