Cognizant Job - 31201645 | CareerArc
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Company: Cognizant
Location: Warrensville Heights, OH
Career Level: Entry Level
Industries: Technology, Software, IT, Electronics


Bad Debt Collector (Medical Collections)

ROI-Bolder Healthcare Solutions, A Cognizant Company, has immediate openings for experienced Collection Professionals. Put your Collection Experience to work helping our patients resolve their accounts while increasing you earning potential. HealthCare/Medical collections a plus, but not required.

Call Center environment dealing with patients' past due medical obligations, both Self Pay and Bad Debt collection services. Bilingual English/Spanish candidates a plus.




Family Friendly Hours: Monday - Friday 3 days 8:00am-4:30pm 2 evenings 11:30am-8:00pm NO WEEKENDS Responsibilities:
  • Confer with patients via inbound or outbound telephone calls.
  • Verifying Health Insurance information and benefits with patients.
  • Analyzes credit information.
  • Establishes payment arrangements.
  • Properly managing your collection queue.
  • Achieving a collection goal every month.
  • Previous Medical Collection and Customer Service Call Center experience a plus.
  • EPIC EMR Experience a plus.
  • Knowledge of HIPAA regulations and the FDCPA preferred.
  • Comfortable working in a fast paced energetic call center environment.
  • Able to work independently and as part of a team.
  • Strong communication and problem solving skills.
  • Must be detail oriented.
  • Computer literacy.
  • Positive Attitude.

A wide variety of Medical/Financial Benefit Plans are made available to all FT employees of Cognizant and are available on the 1st day of employment.


Employee Status : Full Time Employee

Shift : Variable

Travel : No

Job Posting : Dec 13 2019

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

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