Mortgage Loan Servicing
Job summary: A jobholder in this role is expected to have a mortgage background, be an SME across multiple processes in the mortgage lifecycle and hold existing mortgage licenses.Job responsibilities:
Supporting existing relationships within the Mortgage portfolio.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes team mission by completing related results as needed
Come in with existing licenses and help expand those licenses where we don't have them today across originations, servicing and collections
Technology; Knowledge of Mortgage Software's prevalent in the market – for example - LSAMS, BKFS, Ellie Mae, Mortgage Cadence
· Must have: Mortgage Licenses
· Knowledge of Mortgage Platforms prevalent in the marketYears of Experience Required:
Total 6+ years of experience
Minimum of 3 years' experience in Mortgage LendingMinimum Qualifications Excellent customer service & people management skills
Experience on US loan servicing regulations (Preferred)
Certification on US Mortgage or Lending domain desirable (any institute)
Develop and maintain superior customer connect
Follow the governance mechanism established with the client
Help develop technology advancements and process improvements
Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence
Resource Planning, Recruitment and Work Allocation
Ensure that all committed deliverables and services are rendered on schedule and at the defined quality levels
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul 07 2020
About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender, identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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