Comerica Bank Job - 38497723 | CareerArc
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Company: Comerica Bank
Location: Livonia, MI
Career Level: Entry Level
Industries: Banking, Insurance, Financial Services

Description

Wire Transfer Operator II
The Wire Transfer role will be responsible for researching and resolving wires within department established service levels.
Position Responsibilities:

  • Responsible for researching and resolving wire investigations for international/domestic wires within department established service levels.
  • Responsible for monitoring, researching, and clearing open items on the Frontier system.
  • Maintain job specific service levels.
  • File and maintain all wire transfer documents received and cases created.
  • Handle domestic/international investigation related issues from internal/external customers.
  • Responsible for communicating up or down depending on the situation.
  • Assist production team during peak processing times or contingency modes.
  • Pro-actively resolve sensitive customer issues professionally and proficiently.
  • Builds rapport with staff through open dialogue.
  • Demonstrate efficient time management skills to ensure all projects and production related deadlines are met without compromising accuracy and quality.


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