Covance Job - 35895847 | CareerArc
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Company: Covance
Location: Mechelen, Flanders, Belgium
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Job Overview:

Covance is looking to hire for an Investigator Support Coordinator to join our growing team in Mechelen.

 

The main responsabilities are :

  • Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW).
  • Monitoring, tracking, and resolving requisition holds and informing the Team Manager/ Team Supervisor and the Project Manager of any delays.
  • Updating the database with appropriate information and informing personnel of additional testing needs.  
  • Managing incoming and/or outgoing telephone contact
Education/Qualifications:

High school diploma or equivalent

Multilingual, English and German and/or Spanish and/or Italian and/or Russian

Ability to work independently

Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)

Strong verbal and written skills

Attention to detail

Customer service experience

Experience:

- Demonstration of strong contribution to teamwork

- 2 years of Customer service experience

- Multilingual (2 to 3 European langages)

- Ability to work independently

- Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)

- Great attention to detail

- Previous healthcare, medical or laboratory experience


 Apply on company website