Investigator Support Coordinator Job Listing at Covance in Mechelen, Flanders (Job ID 10024_54467)

Description

Job Overview:

Covance is looking to hire for an Investigator Support Coordinator to join our growing team in Mechelen.

The main responsabilities are :

• Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW).
• Monitoring, tracking, and resolving requisition holds and informing the Team Manager/ Team Supervisor and the Project Manager of any delays.
• Updating the database with appropriate information and informing personnel of additional testing needs.  
• Managing incoming and/or outgoing telephone contact

High school diploma or equivalent

Multilingual, English and German and/or Spanish and/or Italian and/or Russian

Ability to work independently

Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)

Strong verbal and written skills

Attention to detail

Customer service experience

- Demonstration of strong contribution to teamwork

- 2 years of Customer service experience

- Multilingual (2 to 3 European langages)

- Ability to work independently

- Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)

- Great attention to detail

- Previous healthcare, medical or laboratory experience