Description
The Opportunity
Position Summary
Receive and issue food and beverage products while maintaining the cleanliness of food and beverage venues
Essential Functions:
Maintain knowledge of food and beverage specs
Ensure all deliveries comply with food safety requirements
Receive and stock all food, beverages and food related products
Issue product to food and beverage venues
Document product movement on proper transfer documents
Verify deliveries against invoices and order confirmations
Assist in setup for special events as needed
Assist in pickup of liquor deliveries
Ensure cleanliness of Food and Beverage venues
Ensure venues have adequate supplies of ice as needed for service
Garbage removal from venues
Perform as a team member and assist fellow employees to ensure a smooth operation
Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people's needs
Engage guests in conversation and make their experience memorable
Greet guests positively, treating each person as an individual and in a professional manner
Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill
Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance
Prioritize and handle multiple tasks simultaneously
Complete other duties as assigned
Non-essential Functions:
Local travel as deemed necessary
Experience Required:
High school diploma or GED preferred
Minimum of 21 years of age
West Virginia Racing Commission License
One to three months related experience preferred
WV Food Handlers Card
Knowledge, Skills & Abilities:
Basic math skills including addition, subtraction, multiplication, division, fractions and percentages
Strong guest service abilities
Physical Requirements:
Be able to lift 50 lbs or more
Be able to be on your feet for a long period of time ( standing and walking)
Environmental Working Conditions:
Exposure to secondhand smoke
Exposure to high volume noise
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