Delaware North Job - 30230287 | CareerArc
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Company: Delaware North
Location: Wheeling, WV
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

The Opportunity

Position Summary

Receive and issue food and beverage products while maintaining the cleanliness of food and beverage venues

Essential Functions:

Maintain knowledge of food and beverage specs

Ensure all deliveries comply with food safety requirements

Receive and stock all food, beverages and food related products

Issue product to food and beverage venues

Document product movement on proper transfer documents

Verify deliveries against invoices and order confirmations

Assist in setup for special events as needed

Assist in pickup of liquor deliveries

Ensure cleanliness of Food and Beverage venues

Ensure venues have adequate supplies of ice as needed for service

Garbage removal from venues

Perform as a team member and assist fellow employees to ensure a smooth operation

Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, coworkers, and supervisors displaying genuine concern and mutual respect for people's needs

Engage guests in conversation and make their experience memorable

Greet guests positively, treating each person as an individual and in a professional manner

Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill

Understand the goals and vision of the organization, and demonstrate commitment to those goals in terms of individual and team performance

Prioritize and handle multiple tasks simultaneously

Complete other duties as assigned

Non-essential Functions:

Local travel as deemed necessary

Experience Required:

High school diploma or GED preferred

Minimum of 21 years of age

West Virginia Racing Commission License

One to three months related experience preferred

WV Food Handlers Card

Knowledge, Skills & Abilities:

Basic math skills including addition, subtraction, multiplication, division, fractions and percentages

Strong guest service abilities

Physical Requirements:

Be able to lift 50 lbs or more

Be able to be on your feet for a long period of time ( standing and walking)

Environmental Working Conditions:

Exposure to secondhand smoke

Exposure to high volume noise


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