Delaware North Job - 31095420 | CareerArc
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Company: Delaware North
Location: Rock Island, IL
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure


The Opportunity

Position Summary:

Performs the drop and count of all gaming and non-gaming revenues.

Essential Functions:

  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Responsible for the counting and recording of Electronic Gaming Device bill validator drop boxes and Table game drop boxes.
  • Responsible for the Bill Validator Drop Box collection/drop process.
  • A Count Team Member may assume the duties of the Assistant Count Team Supervisor for a shift, if so designated. The Count Team Member will be designated prior to his/her shift by the Count Team Supervisor.
  • Count of non-gaming daily drop funds (i.e., Buffet, Steakhouse, Gift Shop, etc.).
  • Maintain compliance with Internal Controls during processes.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Knowledge of all promotions and events.
  • All other duties as assigned.

Education & Experience:

  • High School graduate or equivalent

Knowledge, Skills & Abilities:

  • Computer skills
  • Cash Handling experience
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Read, write, speak, and understand English
  • Able to work flexible shifts
  • Operate in mentally and physically stressful situations

Physical Requirements:

  • Physically mobile with reasonable accommodations
  • Respond to visual and aural cues
  • Able to be confined to a small area for a long period of time

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