Delaware North Job - 30407125 | CareerArc
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Company: Delaware North
Location: Wheeling, WV
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure


Our Exciting Work Environment

Wheeling Island Hotel-Casino-Racetrack offers 23 table games, 9-table poker room, over 1,400 slot machines, 151-room luxury hotel, one of the top Greyhound Tracks in the USA (based on purses paid), six restaurants, 1,000-seat showroom, meeting and banquet services, and gift shop. Please visit for further facility information.

Position Details

Performs duties in the operations of the Vault and ESW (Employee service Window) Balance and fill all TRUs (ticket redemption Units) Accountable for company assets in the Vault area as well as preparation of all cash and check deposits. Ensure that all rules and procedures are being followed and excellent associate service is being provided in accordance with the Company's GuestPath Universal Service and Operations Standards.

Essential Functions:

  • Prepare deposits to send to bank for all revenue drops
  • Transfer table games chips and currency to cages.
  • Balance the Bams and TRUs daily
  • Scan checks for electronic deposit
  • Excepts daily revenue drops from count room
  • Accurately verify and load cash cassettes for TRUs.
  • Troubleshoot jackpot stations as needed during business hours
  • Fill cassettes when low on currency Monitor TRUs and fill when needed throughout their shift
  • Run all end of day reports
  • Ensure that all departmental and organizational policies and procedures are followed
  • Ensure all state lottery regulations and policies and procedures are followed
  • Perform as a team member and assist fellow associates to ensure a smooth operation
  • Greet guests appropriately, treating each person as an individual and in a professional manner
  • Ability to perform all duties and complete other duties as assigned

Experience Required:

  • High school diploma or GED preferred
  • Basic math skills including addition and subtraction
  • Previous cash handling experience
  • West Virginia Racing Commission License required
  • West Virginia Lottery Validator Manager License required

Knowledge, Skills & Abilities:

  • Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates and members of the management team displaying genuine concern and mutual respect for people's needs.
  • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance
  • Provide leadership to others through example and sharing of knowledge and skill
  • Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance

Physical Requirements:

  • Ability to lift or carry 30 pounds
  • Ability to push/pull

Environmental Working Conditions:

  • Exposure to secondhand smoke
  • Exposure to high volume noise
  • Exposure to mechanical equipment
  • Exposure to electrical equipment
Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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