Client Account Management –– Cross Industry, Senior
We're looking for an autonomous self-starter with outstanding organizational and program management skills – a strategic thinker who's also a natural collaborator. As a Client Account Manager (CAM) you'll work with senior Deloitte leaders on some of our most important accounts – helping our teams build relationships, win projects and deliver work. You'll oversee account operations and strategic activities – keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You'll work closely with account leadership to help address our clients' most important challenges by bringing them the best of Deloitte. You'll share what other account teams are doing and help to innovate new approaches. You'll be an important link between the larger firm, your account teams, and your clients.
Work you'll do
Responsibilities will be based on specific client relationship objectives and account teams' needs, and will include some or all of the following:
•\tClient: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits
•\tStrategic: develop account strategy and operating model, support annual account planning
•\tLeadership: prepare for account leadership meetings, support leadership development
•\tPeople: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools
•\tQuality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed
•\tFinancial: support financial analysis and reporting, opportunity tracking and internal reporting as needed
At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.
\n \n Required:
•\tDemonstrated account management or consulting experience
•\tMinimum 3 years work experience
•\tStrong organizational skills
•\tStrong project management skills
•\tAbility to adapt to a changing environment and manage multiple priorities
•\tExceptional interpersonal and communication skills
•\tProficient in Microsoft Office suite – strong PowerPoint and Excel skills critical
•\tExcellent analytical and problem-solving skills
•\tExperience working in a professional services firm
How you'll grow
At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow. From hands-on experience to increasing responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
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As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Deloitte will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance where applicable. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html
Requisition code: E20NATSSRCCS106-CL4
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