Deloitte Job - 31452731 | CareerArc
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Company: Deloitte
Location: San Jose, CA
Career Level: Associate
Industries: Business Services, Consulting


Deloitte US CSG Senior Program Specialist


The U.S. Chinese Services Group of Deloitte Services LP (“Deloitte USCSG”) assists US-based companies investing and operating in China. Whether entering the China market for the first time or seeking to optimize existing operations, Deloitte USCSG, in collaboration with the Deloitte Touche Tohmatsu member firm in China, can help companies identify an expanding range of opportunities to manufacture, source, and/or sell in China and navigate the associated risks.

Deloitte USCSG also assists Chinese companies seeking to access U.S. markets - expanding operations, raising capital from public or private sources and/or acquiring US assets. Deloitte USCSG's national network of bilingual professionals works closely with colleagues in China to deliver seamless service to globalizing Chinese companies.

Simply put, Deloitte USCSG network positions its practitioners in the local market to allow seamless and effective service to our clients on all China-related issues.


Deloitte Services LP has an opening for a bilingual Senior Program Specialist who will assist in designing, managing, implementing integrated marketing programs, and supporting other initiatives for the Chinese Services Group (CSG). This position will report to Deloitte USCSG Operations Leader and work closely with the entire Deloitte USCSG team in support of Deloitte's business objectives and strategic initiatives on China. The successful candidate should possess high degree of fluency in English and Chinese Mandarin.

JOB LOCATION: San Francisco/San Jose/New York


The main responsibility is to assist in developing and executing strategic marketing programs for lead generation, branding, communication, outbound messaging, internal eminence building and internal project support. We are looking for candidates who have solid bilingual skills; strong communication & marketing skills in writing, presentation, and bilingual translation to support the needs across industries, geographies, designated service lines or products and services.

Primary Duties and Responsibilities:

Marketing Support
•\tWork with Deloitte USCSG Leader to plan and execute a full complement of marketing initiatives to drive growth and enhance market positioning for Deloitte, which may include:
o\tDesigning and executing events geared toward client education, relationship building and revenue growth, including but not limited to: client roundtables, conferences, seminars, and trade shows
o\tManaging and supporting content development related to our service capabilities, practice qualifications, etc.
o\tCollaborating with PR on media relations activities
o\tCollaborating with internal communications to build awareness of marketing resources, programs, results, etc. across the practice and across the US Firms
o\tProposal writing, tracking, monitoring, reporting and evaluating integrated marketing activities and accomplishments
•\tCollaborate/Coordinate with appropriate resources from the US Firms, including subject matter specialists, market leaders, client service professionals, business development managers, marketing and communications personnel, knowledge managers, and various shared services, to execute and/or leverage integrated marketing programs.
Internal Support
•\tWork closely with the business professionals (audit, tax, advisory, consulting, etc.) within the US firm to build a strong CSG community.
•\tBuild strong relationship with the Deloitte China firm through collaboration.
•\tCoordinate, and/or support the projects related to the US CSG group and collaborate/coordinate with the Global CSG team to foster communication within the Global CSG network.


o\tBachelor's degree required, with a focus in: marketing strategy, communications, business development, program planning and execution, or related discipline
o\tMinimum 3-5 years of prior relevant experience, preferably in a professional services or business-to-business marketing and communications environment
o\tSound knowledge of marketing fundamentals and US/China business environment/marketplace
•\tComputer & Language Skills
o\tStrong computer skills, including use of Microsoft Office applications (Outlook, Excel, Word, PowerPoint) and familiarity with integrating various technologies to support marketing efforts
o\tExcellent written and oral communication skills in both English and Chinese
•\tImportant attributes
o\tSuccessful performance in a matrix environment and in a virtual work environment (e.g., managing projects with team members in multiple locations)
o\tMust be detail oriented, organized, and able to juggle multiple tasks and timelines
o\tShould be prepared to get into detailed work as well as provide strategic counsel/support (a \"can-do\" attitude)
o\tStrong negotiation, problem solving, and project management skills (including event management)
o\tDemonstrated ability to work with ambiguity, take initiative, be self-motivated to complete projects independently with appropriate direction/feedback, and interact with all levels of management
o\tDemonstrated commitment to service excellence; a professional client-service manner

As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance where applicable. See notices of various ban-the-box laws where available.

Requisition code: E20NATSSRSCS026-CL4

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