Downtown Emergency Service Center Job - 31684202 | CareerArc
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Company: Downtown Emergency Service Center
Location: Seattle, WA
Career Level: Associate
Industries: Government, Nonprofit, Education


Job Title: PACT Vocational Specialist Days Off: Sunday, Monday Pay Range: CM I Scale: $42,528 - $46,954. CM II Scale (For qualifying MHP Candidates): $47,370 - $52,300 Shift: Office Day Location: Belltown/Downtown Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Job Definition: Join the team utilizing a nationally recognized evidence-based practice to make a real difference in the lives of individuals challenged by severe and persistent mental illness. DESC's Program for Assertive Community Treatment (PACT) is based around the idea that people receive better care when their mental health care providers work closely together. Team members trained in psychiatry, social work, nursing, substance abuse, and vocational rehabilitation provide support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing. Studies have shown that the highly collaborative PACT model is more effective than traditional treatment for people experiencing mental illnesses such as schizophrenia and schizoaffective disorder and can significantly reduce hospitalizations. Unlike traditional models where case managers are individually responsible for a group of clients, all members of the PACT team (including nursing and psychiatric staff) are responsible for every participant. The team has daily meetings to review the status of every participant, and make a daily schedule of services in accordance to each participant's current wants and needs. MAJOR JOB RESPONSIBILITIES:

  • Provide ongoing assessment of participants' mental illness symptoms and make appropriate changes in treatment plans as soon as they are needed. Provide psychoeducation to enable participants to identify their mental illness symptoms and integrate CD services as appropriate.
  • Promote participants' personal growth and development by assisting participants to adapt to and cope with internal and external stressors.
  • Provide individualized assessments, counseling, supportive therapy, coaching and/or side-by-side support to clients to assist their development in the areas of activities of daily living, social & interpersonal relationships, general time management and basic employment skills.
  • Plan, structure & support community based activities such as obtaining and setting up housing, grocery shopping, nutrition assistance, house cleaning and other household activities, money management, social activities and vocational support.
  • Coordinate with outside service providers including inpatient and outpatient treatment services, social security, veterans benefits, legal and advocacy services and personal primary care medical and dental providers.
  • Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem-solving, direct assistance, training, and supervision to help participants obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements or housing subsidies; money management services (e.g. payeeships); and transportation.
  • Provide consultation and education to team and participants on vocational and rehabilitation support services. Act as a resource by maintaining and distributing information on vocational services that are currently available in the community.
  • Coordinate with state vocational rehabilitation and other employment services.
  • Provide individual and group vocational -supportive counseling to enable participants to identify vocational strengths and problems, establish vocational or career goals and plans to reach them, and recognize and target symptoms of mental illness/substance abuse that interfere with work.
  • Plan and provide work-related supportive services, such as assistance with grooming and personal hygiene, securing of appropriate clothing, wake-up calls, and transportation.
  • As participants become ready for competitive employment, develop competitive wage positions with select employers. Teach job-seeking skills. Develop individualized jobs based on participants' needs, abilities, and interests. Perform job coaching, problem solving, and support on and off the job site.
  • Conduct on-the-job performance assessments and evaluations, regular work review sessions with participants and their employers, and crisis-assistance contacts.
  • Participate in daily team meetings, psychiatric consultations, clinical supervision, program meetings and in‑service trainings; participate in clinical reviews and case conferences.
  • Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned.
  • Comply with applicable program research and evaluation procedures.
  • Other duties as assigned.
  • Interest or experience providing vocational consultation and services to participants challenged by co-occurring mental health and substance use disorders.
  • Interest or experience in working with participants who are difficult to engage and refer to traditional programs. Ability to deal with participants in safe, calm and therapeutic manner.
  • Proof of relevant professional registration/license (minimum requirement is ability to quickly obtain Agency Affiliated Counselor registration).
  • Good oral and written communication skills including the ability to communicate and work effectively with participants and staff from various backgrounds.
  • Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
  • Able to prioritize multiple responsibilities, work independently and exercise professional judgment.
  • Basic computer skills: email, data entry, file creation, correspondence.
  • Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses. Respect for participant rights and personal preferences in treatment are essential. Clear understanding and respect for the importance of maintaining participant confidentiality.
  • Subscribe to the philosophy of cooperation and continuity across DESC and other outside agency programs and of consideration and respect for participants. DESC expects a high degree of cooperation and collaboration among its staff, programs, and community agencies. The specific duties and responsibilities of each position necessarily requires flexibility cooperation to achieve the organization's and programs goals.
  • Must have a Washington Driver's License and meet DESC driving insurability requirements.
  1. Relevant Bachelor's degree in social work, psychology, or related behavioral science, or
  2. Bachelor's degree in any field and 1 year of paid work experience in social services, or
  3. Relevant associates degree and 1 year of relevant paid work experience, or
  4. Any Associates degree and 1 year of highly relevant paid work experience, or
  5. A combination of 1 year of highly relevant paid work experience and formal training in clinical and case management skills to demonstrate an ability to successfully perform the job.
EQUAL OPPORTUNITY EMPLOYER DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, sexual orientation, age, national origin, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Women and minorities are encouraged to apply.

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