Elwyn Job - 30966910 | CareerArc
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Company: Elwyn
Location: Philadelphia, PA
Career Level: Associate
Industries: Government, Nonprofit, Education


For information, please text Kelly @ 610-549-1585

POSITION SUMMARY: As a member of the Children's Mobile Team the Mobile Crisis Specialist (MCS) is responsible for responding to mental health crises upon dispatch from the Department Behavioral Health Intellectual Disabilities Service (DBHIDS). The MCS's function is to work with children, adolescents and their families to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process. The MCS will also coordinate the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCS will act as an advocate and represent the needs and rights of persons served with outside social service agencies, families, etc.


  • Provide an assessment and interventions in person and by telephone for adolescents, and children throughout region 2 of Philadelphia, wherever the crisis is occurring
  • Develop and implement a crisis stabilization plan
  • Develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under §302 of the Mental Health Procedures Act 143 of 1976. Provide linkages to community supports, supportive counseling, and substance abuse services and always reflect the possibility of recovery
  • Complete referrals for follow-up services by community mental health and other supports. Assist in completion of application for entitlements.
  • Complete Emergency Care Provider Intake
  • Provide all appropriate documentation set forth by Director including intakes, progress notes, medical charting, discharge plans, and individual assessments
  • Advocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, and DBHIDS
  • Interface with families of persons served and other interested parties
  • Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent services
  • Intervene in crisis situations
  • Attend scheduled staff team meetings and appropriate inservice training as directed by supervisor
  • Participate as a member of the interdisciplinary team; maintain complete and accurate clinical record
  • Conduct fire drills and building inspections and provide the appropriate documentation for same
  • Remain on duty until relieved
  • Maintain current certification/re-certification of CPR, First Aid and Medication Administration certification
  • Provide counseling, guidance, support, resources and encouragement to persons served to take responsibility for and actively participate in their own recovery
  • Collaborate with the team to promote a team culture in which each person's point of view, experiences, and preferences are recognized, understood, and respected, and in which the person' self-determination and decision making in treatment planning are maximized and supported
  • Cross train as a case manager within the Children's Mobile Intervention Service
  • Perform cardiopulmonary resuscitation (CPR), and crisis intervention techniques using agency-trained protocols
  • Perform other duties as assigned



CONTACTS: Individuals served and their families and caregivers, staff, general public, funding source representatives, program evaluation personnel, related professional agencies/social service agencies, community mental health centers and hospitals, advocacy groups, county and state government representatives, employers and other stakeholders


  • Bachelor 's degree in a human service field (Behavioral Health, Social Work, Psychology, Education, Criminal Justice)
  • One (1) year behavioral healthcare experience in a child or adolescent setting
  • Knowledge of drug and alcohol services available in the Philadelphia area
  • Demonstrated ability to work effectively as part of a team
  • Must be able to perform CPR and crisis intervention techniques using agency-trained protocols
  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
  • Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law. #mon #ca #zr1

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