FedEx Express Job - 39501704 | CareerArc
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Company: FedEx Express
Location: Santiago, Santiago Metropolitan Region, Chile
Career Level: Associate
Industries: Transportation, Logistics, Trucking

Description

Company: FedEx Express LAC Job Title: Customer Solutions Representative Senior Job Requisition Number: RC365429 Job Family: FXE-LAC: Customer Experience Time Type: Full Time Locations: Santa Catalina De Chena 1000, San Bernardo Santiago, Region Metropolitana de Santiago 8060103 College degree preferred. Three (3) years experience in customer problem/resolution or two (2) current years as a FedEx call center Customer Representative. Extensive knowledge of COSMOS tracking and IMS, KIAC, FAMIS, ONESOURCE and Window based applications. Must possess a thorough knowledge of FedEx features of service, along with working knowledge of internal FedEx policies and procedures as they apply to trace, claims, FedEx services, etc. Excellent verbal and written communication skills. Ability to interact with upper management. Detail oriented. Proven ability to effective and negotiate sensitive customer issues. Ability to speak and write English required. Welcome Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies. Some of our recent awards include: FORTUNE “World's Most Admired Companies” - 2014 FORTUNE “100 Best Companies to Work for in America” - 2013 Reputation Institute “World's Most Reputable Companies” - 2013 Corporate Responsibility Magazine “100 Best Corporate Citizens” - 2013 Great Place to Work Institute “World's Best Multinational Workplaces” - 2013


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