Fidelity Investments Job - 32411226 | CareerArc
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Company: Fidelity Investments
Location: Covington, KY
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Job Description:

The team is looking for an associate to support the Workplace Investing, Healthcare and Advanced Processing Solutions business units as a part of the Agile Enablement team. The main objective of the role is to lead the administration of the Jira Align tool, and to support the Agile practices and standardized use of related tools and data, such as Jira. This position will be committed to providing continuous outstanding support during the implementation, deployment, and management of Jira Align and related tools by gathering and understanding end user needs and solving their issues and helping to ensure that the tools' usage and data follows the standards and taxonomy established by the central Agile management office. Administration of the platform includes but is not limited to integrations with other required Agile management tools (i.e. Jira), SaaS & Cloud support, required data security provisions, and enabling standardization across the organization. The role will be encouraged to have previous hands-on experience with Jira Align and Jira.

The Team

As the Jira Align Administrator, you will work closely with end users, Agile teams, and leaders within WI and across Fidelity to both implement and manage Jira Align effectively! This includes but is not limited to setting up and training new users, integrating Jira projects, facilitating Jira migrations, and ensuring overall governance of Jira Align usage. This role will bring a global mind-set and have a high comfort level working with and orchestrating a distributed team and management set-up. A structured and organized approach, as well as a strong sense of ownership will be the keys to success!

The Expertise You Have
  • Hands-on experience and a deep knowledge of Agile development tools Jira & Jira Align (aka AgileCraft) is required
  • Bachelor's Degree preferred
  • 2 - 5 years in transformational roles within a technology and/or financial services environment preferred
  • Agile certification, Scrum Master experience, and Scaled Agile Concepts desired
  • Expert knowledge of Agile development/deployment and change management methodologies
  • Knowledge of Cloud Platforms and SaaS platforms preferred
  • Experience with SQL preferred
  • Prior facilitation and training experience preferred
  • Proficient in MS Word, Excel, and PowerPoint
  • Strong change management skills
The Skills You Bring
  • Detailed understanding of how to configure and administer data and projects within Jira and Jira Align
  • Support the Jira end-user community with integrating local Jira projects into Jira Align
  • Operate with a “can-do” attitude within a dynamic and frequently changing organization
  • Superb interpersonal and leadership skills working with business partners and end users across the organization
  • Strong written and verbal communications skills, with the ability to cultivate support, lead change, and help drive acceptance across the organization
  • Self-driven, self-managed, reliable, upbeat, hardworking, and motivated with the ability to work independently to deliver results
  • Strong mentorship and facilitation skills that will allow you to help train and onboard new end users
The Value You Deliver
  • Work with Agile team and planning leads to identify, define, and coordinate Agile tools and their deployment to ensure work aligns with organizational strategic goals and roadmap
  • Utilize a structured, focused, and data-oriented process to identify root cause and solve problems across tools
  • Effectively communicate status and progress to management and senior team
  • Develop subject matter expertise and a deep knowledge of the tools, understand how they are to be used by the teams, and support standard methodologies to ensure rapid deployment and adoption of Jira Align
  • Actively sharing relevant insights, knowledge, industry standard methodologies, and developments within your area of expertise across the organization
  • Mitigate impediments that may impact successful product management and administration
  • Build procedures and train associates on best practices related to tool and data use
  • Partner with appropriate groups to ensure organizational readiness and ongoing support
Certifications: Category: Product Management

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit

Fidelity Investments is an equal opportunity employer.

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