Conduct FAA and DOT regulated Initial, Recurrent and Requalification training. Ensure compliance with FAA regulations related to flight attendant training.
- Oversee flight attendant trainees during initial training including performance assessment, performance management, counseling, coaching, administration of progressive counseling and terminating trainees when necessary.
- Writing, design production and dissemination of annual recurrent computer-based training.
- Support line trainers as needed.
- Perform needs analysis, design, development and production of training curriculum and materials to meet FAA requirements and corporate objectives.
- Be qualified and maintain qualification as Frontier Airlines Flight Attendant.
- Oversee Inflight contract trainers and facilitators during training periods.
- Responsible for assisting with writing and revising the Flight Attendant Manual.
- Support special projects and committees.
- Provide constructive feedback to management and flight attendant training team on personnel-related activities of training participants to ensure collaboration on training goals.
- Maintain record of all training activities, participants and results.
- Monitor and coordinate all correspondence with the FAA in collaboration with the department manager.
- Coordinate the completion of all forms related to flight attendant training.
- Receive and answer flight attendant phone call and email questions.
- Visit other airlines' training facilities; attend industry conferences and professional training seminars.
- Plan, schedule and prepare for flight attendant training including room set-up and clean up.
- Collaborate with other training departments as needed
- Support other departmental trainers and their training; assist department manager as required.
- Perform other duties as assigned.
- Bachelor's degree preferred
- Prior experience in leadership role required
- One year experience as a line flight attendant required
- Professional experience in teaching, training or adult education preferred
- One year experience in FAR 121 program required
Knowledge, Skills and Abilities:
- Current knowledge of the Airbus aircraft
- Knowledge and understanding of relevant Federal Aviation Regulations
- Ability to effective manage multiple, concurrent projects and priorities
- Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
- Proven ability in the evaluation, creation, design and implementation of curriculum and supporting materials
- Knowledge of conducting training needs assessment for different client groups
- Ability to demonstrate strong oral presentation and written communication skills
- Computer competency in work processing, Excel database software, graphics, desktop publishing and Powerpoint
- Project management abilities including production and strong organizational skills
- Ability to maintain confidentiality with regard to all sensitive information
- Ability to work closely with the instructor group utilizing collaboration
- Airbus aircraft, computers, door trainers, televisions, video equipment, projection equipment and other Inflight training equipment
Work Environment –
- Will have several different environments to work in including normal office, classroom, outdoors, airport, on aircraft and other offsite facilities
- Schedule may include travel-extended work hours (early morning and late night) to be dictated by Denver station operations, in accordance with station operational hours and hangar hours
- Must be willing to work on the aircraft as a regular crewmember and for IOE training and proficiency checks
- Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
- Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.
- Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up 100 pounds occasionally and/or up to 50 pounds frequently.
- Position requires extremely strenuous physical work involving objects in excess of 100 pounds occasionally and/or in excess of 50 pounds frequently.
About Frontier Airlines
Frontier Airlines is committed to offering ‘Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2017 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
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