Frontier Communications Job - 32912137 | CareerArc
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Company: Frontier Communications
Location: Rochester, NY
Career Level: Associate
Industries: Telecommunications, Broadcasting

Description

Digital Content Specialist:

Frontier Communications is seeking a Digital Content Specialist to implement content updates on frontier.com, along with other online properties. This is a critical position within the growing Digital Team, and the ideal candidate will have hands-on involvement in maintaining Frontier's content management system(s) and managing special projects across Frontier's digital footprint.

Primary Responsibilities:

  • Implement text and visual content updates, utilizing HTML, in content management systems
  • Work and communicate with internal clients and external agencies to obtain all requirements, assets and approvals
  • Assess and revise supplied content for optimal online customer experience
  • Proofread supplied content for layout, grammar, and spelling
  • Test updates across multiple browser and device types
  • Advise from a design/creative perspective for content structure and implementation
  • Work with IT partners to troubleshoot and resolve technical issues regarding the content management systems
  • Help analyze content, performance, user behavior and traffic patterns provided by web analytics tool

Experience and Skills:

  • Bachelor's Degree preferred
  • 1-3 years relevant digital content experience; telecommunications or technology experience a plus
  • Proficient in HTML and HTML editors
  • Extensive, hands-on CMS experience; Sitecore 9.3 experience a plus
  • Critical attention to detail with strong editing and proofreading skills
  • Solid understanding of online user behavior and digital best practices
  • Understanding of SEO best practices
  • Fluent with Microsoft Office applications, especially Word, Excel and PowerPoint
  • Proficiency with image editing tools such as Photoshop a plus
  • Fluent in current accessibility and usability standards

Required Attributes:

  • Motivated self-starter with a strong work ethic and comfortable in entrepreneurial work environment
  • Ability to thrive in a fast-paced, collaborative, cross-disciplinary and geographically dispersed environment
  • Extreme attention to detail
  • Tenacious in meeting deadlines, well organized, adapt at juggling multiple priorities to meet deliverable dates
  • Team player and relationship builder, able to effectively work cross-functionally with peers and other internal or external stakeholders to understand goals and set priorities
  • Flexibility to quickly adjust to unforeseen changes in priorities and workload while remaining extremely organized and following tight deadlines
  • Intellectually curious and forward-thinking; interested and excited by technology

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


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