Grand Casino Job - 33088668 | CareerArc
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Company: Grand Casino
Location: Hinckley, MN
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

SUMMARY:

Responsible for handling guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino's service and cash handling standards.

 

ESSENTIAL DUTIES OF THE POSITION:

  • Responsible for receiving payment from guests in a prompt and courteous manner when applicable.
  • Responsible for adhering to established cash control policies and procedures of Grand Casino.
  • Advise Guest of waiting time and areas of the Venue.
  • Responsible for preparing orders in a timely manner and complete with garnish and accompaniments.
  • Answer any guest questions and directs concerns to appropriate management.
  • Address any guest complaints to resolve them quickly and courteously.
  • Responsible for seating Guests according to the established procedures of the venue.
  • Responsible for delivering excellent Guest Service in an upbeat, friendly manner.
  • Thanks and offers closing remarks to Guest as they leave the venue.
  • Any and all other duties as assigned.
 

Requirements

EDUCATION and/or EXPERIENCE:

  • Previous Cash handling experience

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