Responsible for handling guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with Grand Casino's service and cash handling standards.
ESSENTIAL DUTIES OF THE POSITION:
- Responsible for receiving payment from guests in a prompt and courteous manner when applicable.
- Responsible for adhering to established cash control policies and procedures of Grand Casino.
- Advise Guest of waiting time and areas of the Venue.
- Responsible for preparing orders in a timely manner and complete with garnish and accompaniments.
- Answer any guest questions and directs concerns to appropriate management.
- Address any guest complaints to resolve them quickly and courteously.
- Responsible for seating Guests according to the established procedures of the venue.
- Responsible for delivering excellent Guest Service in an upbeat, friendly manner.
- Thanks and offers closing remarks to Guest as they leave the venue.
- Any and all other duties as assigned.
EDUCATION and/or EXPERIENCE:
- Previous Cash handling experience
Apply on company website