Guitar Center Job - 37545196 | CareerArc
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Company: Guitar Center
Location: Indianapolis, IN
Career Level: Entry Level
Industries: Retail, Wholesale, Apparel

Description

Do you love music and have a passion for sales and business development? Do you have a natural inclination to put your customers first and support their needs? The Outbound Sales Representative (or, Gear Advisor as we call these rock star Associates!) is empowered and responsible for managing all facets of the customer experience. He/she will be responsible for establishing, servicing, and maintaining a customer base in an Omni channel environment. The Gear Advisor is the "face" of our business and expected to provide our Customers with the best buying experience possible.

 

Evenings and weekends required

Must live in Indiana

 

Responsibilities will include, but will not be limited to the following:

  • Manage all aspects of customer accounts.
  • Perform Outbound calling and other revenue generating activities to increase existing revenue and develop new revenue
  • Manage your book of business accounting for key KPIs including but not limited to net sales, margin %, call counts, and warranty coverage sales
  • Grow your customer database and build revenue
  • Offer exceptional service taking advantage of all sales avenues to achieve and exceed goals.
  • Understand and articulate the advantages of our company over the competition.
  • Additional duties as assigned
  • High School Diploma or GED required.
  • 2 years of relevant work experience
  • Proficient with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Proficient with standard business applications such as the internet and email
  • Ability to successfully attain Level IV Product Certification in all product categories within allotted time scheduled.
  • Ability to operate a computer and type 30 WPM.

Why join the Gear Advisor Team?

  • HUGE employee discounts on music gear and Guitar Center products
  • An amazing culture!
    • Work from home
    • Paid hands on training
    • Employee Product Room, filled with cool music equipment!
    • Join our music community!
    • A robust, comprehensive benefits program including Gig Leave, to accommodate a musician's tour schedule
    • Uncapped commission structure with base pay!

 

About Guitar Center

Guitar Center is the largest multi-channel musical instrument retailer in the world! Our company and our Associates embody the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

 

Love this gig and want to apply?

Send your resume and cover letter today along with salary expectations!



Requirements

Rock and Roll Preferences

  • Recent graduates of a Music Business programs --- or alumni
  • People with music industry experience in retail sales or as a manufacturer's rep, Gear Heads: people who love talking about the latest new gear with others who share their passion
  • Outstanding verbal and written communication skills
  • A strong knowledge, and real passion for the gear we sell
  • Driven, self-motivated, dedicated, organized, enthusiastic, engaged
  • Musicians
  • High School Diploma or GED required.
  • 2 years of relevant work experience
  • Proficient with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Proficient with standard business applications such as the internet and email
  • Ability to successfully attain Level IV Product Certification in all product categories within allotted time scheduled.
  • Ability to operate a computer and type 30 WPM.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.


 Apply on company website