Global Payments Inc. Job - 31108373 | CareerArc
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Company: Global Payments Inc.
Location: Plano, TX
Career Level: Associate
Industries: Banking, Insurance, Financial Services



This role works within the application operations department in conjunction with internal teams to support the Core Processing application. This role provides technical support, monitor system resources, custom scripting based on requirements, escalate problems to vendors, implement planning solutions, deployment support in accordance with production change management policies.

Job Details:

  • Provide technical assistance for analysis related to the design, development, and implementation of the primary and supporting applications for the Core Processing products

  • Create Perl and other AIX shell scripts for use in operating system and application configuration management

  • Verify and modify AIX/Linux operating systems, configuration files, kernel parameters, network settings and other required application changes

  • Analyze and resolve problems associated with operating systems and application behavior

  • Participate in after hours on-call rotation and maintenance support functions for areas of responsibility for the team

  • Respond to outages and performance incidents

  • Participate in the Software release management lifecycle

  • Ensure all procedures are followed and updated as needed

  • Proactively manage the performance and capacity of an application from a systems viewpoint

  • Assist in projects and support requests as directed

Other Duties:

  • Participate in change review meetings as needed.

  • Participate in compliance audits as needed.

  • Provide mentoring and training for others on the team.


  • Bachelor's degree and/or Associate degree with 4 years experience in technical application support.

  • 4-6 years of AIX, Linux, or UNIX application administration experience in a 24/7 operating environment.

  • 4-6 years of AIX, Linux, or UNIX systems administration experience in a 24/7 operating environment.

  • 4-6 years experience in Mainframe CICS.

  • 4-6 years experience with Perl/Ksh scripting.

  • 4-6 years experience in data encryption technologies.

  • 4-6 years experience in troubleshooting in highly available environments.

  • Excellent interpersonal, organizational, customer service and communication skills.


  • 1-2 years experience with Oracle RAC systems.

  • Experience with the UniKix application suite.

  • Technical certifications pertinent to AIX operating systems.

  • Experience in highly available OLTP environments.

  • Experience in public cloud offerings.

  • ITIL certified.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

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