Highland Hospital Job - 42211897 | CareerArc
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Company: Highland Hospital
Location: Rochester, NY
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


HYBRID position - Office/HomeThis role may have the option to work a Hybrid-remote schedule.  Must demonstrate the ability to cultivate team based care in a professional and positive manner by using both effective verbal and written communications, regardless of work locationThis position is responsible for primary care population health management and clinical quality metric performance improvement data collection, tracking/monitoring, reporting and outreach.  Provides data analysis and status reports for performance and quality indicators using clinical dash boarding platforms and other reports.  Directly supports operational efforts for payer contracts, provider compensation plan, quality, and other population management initiatives that require clinical quality metric data collection. Assists practice teams in quality and process improvement initiatives with collection and reporting of data trends in quality initiatives. Responsibilities:Comprehensive Data Tracking, Monitoring and Analysis:  Utilizes Patient Database and Reporting Applications to collect and analyze data for reporting and decision-making and to build queries as necessary for quality and other population health initiatives.  Develops and maintains database queries and spreadsheets to provide trending data as indicators of performance, including but not limited to quality metrics, patients due for care, risk assessment and value-based care initiatives.  Assists in analytical, quality and operational projects; participates in monthly meetings, or more often as needed, for communication of activities that impact the role, practice workflows and operations.Report Generation:  Develops and maintains reports related to clinical quality metrics and population health management including practice and provider performance dashboards from system databases at least monthly and hospital/transfer in care reports for timely follow up appointments at the direction of the physician. Reports data trends and analyzes variances in a timely manner to appropriate stakeholders for appropriate intervention; identifies database discrepancies that impact outcomes; identifies quality or other care gaps in need of increased prioritization.  Submits clinical data as requested to support quality, outreach, risk, or other value-based care initiatives.Team Based Care and Process Improvement:  Supports practice teams in identifying and closing gaps in care and other population management initiatives.  Collaborates with physicians and practice teams to develop and optimize workflows and other process improvement initiatives.  Maintains knowledge of practice operations and procedures with the ability to effectively participate in recommending and planning process improvements.  Performs/coordinates patient outreach to close gaps in care. 


2 years of post-high school education and 2 years of related experience, including at least 1 year clinical, operational, quality data collection and reporting experience is required or equivalent combination of education and experience. 

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