Highland Hospital Job - 34167032 | CareerArc
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Company: Highland Hospital
Location: Rochester, NY
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Position Summary:   Provides assistance and support for staff and providers; lead trainer for new and existing staff; manages patient flow to assure the highest level of patient centered care. Maintains a high level of communication between clinicians and staff. Provides assistance and support to the Practice Managers in all clerical functions.            Essential Job Functions:      Provides support of suite secretaries to assure timely and accurate work flow.

  • Assists and supports all aspects of patient flow such as scheduling, greeting, forms preparation, keeping the patient informed about delays, preparation for the provider visit, rooming, facilitating referrals, scheduling follow-up appointments, and check-out.
  • Lead trainer for new and existing clerical staff
  • Provide a high level of interface with suite clinical leaders, providers, and staff to assure a high level of communication within the suite.
  • Adheres to the ICARE Standards


  1. Education: A.A.S., preferably in Secretarial Science; or equivalent experience in a medical setting.
  2. Experience:  2-3 years working in a medical office preferred; would accept candidates with 1-2 years of experience with proven leadership skills
  3. License/Certification Required: 
  4. Skills:  Computer experience and medical terminology required; medical billing experience preferred; strong communication skills required.

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