Highland Hospital Job - 32800214 | CareerArc
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Company: Highland Hospital
Location: Rochester, NY
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Employee will be responsible for learning multiple jobs within the department, including patient reception, patient registration (verifying demographics), appointment scheduling, mail/fax distribution, etc. Employee will deal with many customers on a daily basis which include: patients, family members, doctor's offices, hospital departments, other providers and administrative staff. Employee will utilize numerous software applications. Work as part of a dynamic and fun office team. Employee maintains confidentiality concerning all aspects of business, financial and patient records (HIPAA) and reports to Office Coordinator and/or Department Manager all significant problems, events, occurrences on a timely basis. Assists in daily operation of office, i.e. answering telephones, directing patients, and scheduling appointments as needed.


  1. Education:   AAS or diploma or certificate in Medical Secretary Science; or equivalent experience required.
  2. Experience: 2-3 years in medical office setting with competency in use of computer and Microsoft office (Outlook, Word, Excel.).
  3. License/Certification Required:  NA
  4. Skills:  Must be familiar with medical software systems

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