Highland Hospital a 261 bed community teaching hospital and affiliate of the University Of Rochester Medical Center is recruiting for a Perioperative Secretary on a per diem basis. Must be able to commit to 24 hours each 6 week scheduling block Monday through Friday between 8am-5pm. Performs full range of duties related to processing patient information for visits which may include: reception, registration, charge capture and charge entry, appointment scheduling, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems. Commitment to customer satisfaction which include: patients, family members, physician offices, hospital departments, surgeons, anesthesiologists, other providers, and nursing staff.
1. Experience: High school diploma or GED required. Associate's degree preferred. 2. Experience: Minimum 2 years customer service experience required; previous experience in a medical office or healthcare setting preferred. 3. License/Certification Required: none4. Skills: Medical terminology preferred. Able to utilize computer programs, answer multiple phone lines, operate fax/copier machines, interact with customers in a positive manner, and assemble charts in an orderly designated fashion. Must have good communication skills (both written and verbal), computer skills (HBOC, CIS), be able to multi-task and follow directions, and provide excellent customer service.
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