Hotel Contessa Job - 39108694 | CareerArc
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Company: Hotel Contessa
Location: San Antonio, TX
Career Level: Associate
Industries: Hospitality, Travel, Leisure

Description

Hotel Contessa

Work with Room Service Team in the serving of guests to ensure positive guest experience.



Qualifications

  • Ability to communicate well with guests. 
  • Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.
  • Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


Responsibilities

  • Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards. 
  • Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. 
  • Set up and deliver all VIP amenities. 
  • Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure. 
  • Complete all shift side work as outlined in the hotel's operating policies and procedures. 
  • Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor. 
  • Perform all cash handling responsibilities in accordance with company policies and procedures. 
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.


 Apply on company website