HSN Job - 33350553 | CareerArc
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Company: HSN
Location: Lima, OH
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

US55504

Our Customer Order Specialists make someone's day every day! You'll shop with HSN and Cornerstone customers by supporting them through their purchases, educating them about various products, and providing an interaction that is fun, personal and creates loyalty. An awesome perk of working from home is there is no commute and offer great schedules!

At HSN, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here!

Must Haves:

  • Must live in Williams, Fulton, Lucas, Defiance, Henry, Wood, Sandusky, Ottawa, Paulding, Van Wert, Allen, Putnam, Seneca, Wyandot, Hancock, Crawford, Richland, Huron, Erie, Ashland, Wayne, Medina, or Lorain County.
  • Must have a high school diploma or GED equivalent
  • The work at home phone number area code must be 567, 419, 330, 440, or 234
  • Work at home phone number must be the home residence 
  • Previous experience in order service and/or customer service
  • Ability to learn, retain and employ multiple order entry systems and support various brands
  • Must be able to sit for long periods of time (at a computer, speaking with customers)
  • Strong PC skills to include: Internet, Microsoft Windows, and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to build customer loyalty
  • Must meet the Work at Home Technical Requirements

System Requirements:

Our Work at Home Specialists are asked to have and maintain all the necessary system requirements to ensure a good experience for our customers. 

Most home computers and bundled services will meet the required specifications – a full spec list will be provided after your interview. Here are a few of them:

  • Computer and headset compatible with HSN specifications
  • High-speed internet connection. For the sake of call quality, satellite, broadband, wireless or dial-up services are not an option
  • Standard copper line phone service from a local phone company or bundled service from your internet provider

Compensation

HSN/QVC is proud to offer a new compensation step plan, that allows you to receive incremental pay increases periodically throughout the year, and the duration of your employment.

The Order Service Specialist's starting rate is $12.85/hr and will increase every 3 months for your first year. From there, you will automatically receive an increase every 6 months!


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