Store Managers are responsible for the complete day-to-day operation of the store. Store Managers are responsible for maximizing store sales and profitability and minimizing expenses while ensuring that the store is optimally stocked and merchandised and that each customer has an exceptional experience. Store Managers instill company culture and values in all employees. Store managers must conduct themselves with the utmost personal integrity and ensure that the entire store operates according to company policy and procedures. Store Managers must have expertise in all merchandising and operational aspects of the store. They must be knowledgeable of the local market, customer base, seasonality issues, competition, and other specifics and peculiarities of the local market that may influence the business. The Store Manager is a role model, a leader, a problem solver, a calculated risk taker, and must manage his/her time to achieve budget results.
Customer Service: Perform all sales counter functions, point-of-sale register functions, and store administrative functions as need requires. Lead by example in providing exceptional customer service personally. Train and motivate the store sales team to provide exceptional customer service. Cultivate very satisfied customers who are treated according to company's operating philosophy and profit objectives. Respond immediately to any customer complaints and resolve them quickly. Keep the retail sales floor properly merchandised by implementing local and corporate directives such as key assortments, plan-o-grams, seasonal items, promotional displays, pricing updates, and end caps. Organize personnel and internal processes to ensure that customer deliveries are properly loaded and are delivered on time, on-grade, and complete. Manage and motivate contractor salesmen to aggressively prospect for new sales and customers while remaining highly attentive to the ongoing needs of the existing customer base.
Budgets Payroll: Drive store sales and profit to exceed budget. Understand the dynamics that impact the financial performance of the store and remain accountable to results that meet or exceed company objectives. Control costs and schedule payroll in a manner consistent with company objectives for labor productivity and customer service.
Inventory Control: Ensure that all inventory movement sales, returns, transfers, adjustments is recorded timely and accurately to help detect and prevent shrinkage. Ensure that the store keeps proper amounts of inventory on hand, sufficient to meet customers needs, but in line with inventory investment goals. Ensure that the inventory is maintained in a clean and orderly fashion, consistent with company policy and good business practices. Ensure that warehouse and yard personnel accurately receive and properly store merchandise.
Salary: 55k - 60k
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]] About Kelly Services
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.
Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.
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