Kelly Services Job - 35192534 | CareerArc
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Company: Kelly Services
Location: Marion, IL
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Kelly Services Inc. is currently seeking to place multiple Customer Advocates in temporary-to-hire opportunities for a well-known healthcare company in Marion, IL.

Snap Shot:

  • February 2020
  • Pay rate is $14.00/hour- Will become $15/hour after being hired.
  • Type: Temporary to Hire
  • Work Hours:  8AM-6PM
  • Work Days: Monday-Friday, Some Saturdays may be required
  • Opportunity may start off fully remote and then move back into the office

Customer Advocate Job Duties:

  • Respond to customer telephone inquiries within a call center environment
  • Proficient problem-solving approach to quickly determine customer needs
  • Provide resolutions by delivering accurate information while following performance goals and objectives
  • Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
  • Conduct follow up calls with customers to provide updates and ensure issue has been resolved in its entirety

Qualifications:

  • High school diploma or equivalent
  • 1 year call center experience
  • Ability to prioritize and multitask
  • Proven ability to learn quickly and adapt to change
  • PC navigation and data entry skills
  • Good oral and written communication skills
  • Knowledge of medical terminology


Why Kelly®

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
#KellyGTS

]] About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.

Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis.

Serving clients around the globe, Kelly provided employment to more than 540,000 employees in 2013. Revenue in 2013 was $5.4 billion.


 Apply on company website