Labcorp Job - 37180562 | CareerArc
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Company: Labcorp
Location: Montvale, NJ
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Beacon Lab Benefit Solutions (BeaconLBS) partners with health plans, independent, physician, and hospital labs to deliver high quality, clinically-appropriate, and cost-effective laboratory services.

Primary Responsibilities
  • Outreach to Laboratories and Physician Offices
    • Web research to obtain information and identify contacts
    • Phone calls and emails to encourage them to attend training on applicable programs
    • Facilitate and/or present web-based training
    • Document client interactions in SharePoint and/or SalesForce
  • Test Directory Maintenance
  • Evaluate lab credentials for eligibility for programs
  • Obtain key information and register labs
  • Request and receive lab test directory
  • Identify and communicate tests covered under our programs
  • Ongoing Support
    • Provide on-going assistance and answer questions
    • Escalate reported issues and track to resolution
    • Document all applicable events in the SharePoint or SalesForce tracking system
  • Claims Monitoring
    • Help labs understand claim requirements
    • Notify labs of ongoing claim issues so they can be corrected
  • General Requirements
  • Apply Beacon's Standard Operating Procedures to daily work
  • Demonstrate and maintain proficiency in all concepts and technical applications
  • Comply with all company policies, procedures, and workflows
  • Perform all other related duties as assigned
  • Occasional travel may be required


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