LBA Hospitality Job - 32852780 | CareerArc
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Company: LBA Hospitality
Location: Dothan, AL
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure


Regional Director of Operations
Job SummaryResponsible for the overall success of a property in guest and associate satisfaction, quality assurance and revenue generation.


  • Minimum Five years hospitality experience with a focus on multi property operations
  • Multiple brand knowledge preferred
  • Extensive hotel financial knowledge
  • Five years supervising managers who have P&L responsibility and make employment decisions
  • Computer skills: Basic knowledge required. Hilton and Marriott Revenue Management Systems, Excel, Word, PowerPoint and Outlook experience preferred.
  • Must be able to lift and carry 30 pounds, push and pull 50 pounds
  • Must be able to sit or stand for extended periods of time
  • Must maintain a valid Drivers License and Motor Vehicle Insurance.
  • Must be able to speak and read English.
  • Must display professionalism, honesty and trustworthiness at all times.
  • Ability to build and maintain strong relationships with property GM & DOS; Regional 1-1-1Teams, fellow RDOs and Corporate Staff; Brand Representatives and Support; Key Ownership Contacts
  • Possesses excellent analytical skills and the ability to effectively communicate (verbal, written) recommendations based on analysis
  • Possesses strong deductive and inductive reasoning, and be able to translate the results into actions
  • Possesses attention to detail and follows through to conclusion
  • Ability to promptly respond to multiple request and meet deadlines as required
  • Possesses organizational skills and able to prioritize tasks
  • Ability to work in a multi-task environment
  • Ability to make sound decisions with minimal supervision and be proactive rather and reactive
  • Ability to take initiative towards learning new tools and processes
  • Promotes an Associate focused environment
  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
  • Holds team members accountable for results
  • Develops and implements multi year business and profitable growth strategies for a region to deliver increased market share by managing financial performance, assessing economic factors, demographics trends, and competitive strategy, enhancing the brand; and leveraging relationships
  • Ensures unbeatable excellence in all brand and LBA standards
  • Ensures acquisition of competitive talent for a region, partnering in development of company human resources initiatives and promoting opportunities to attract and retain a high performing diverse workforce
  • Analyzes and mitigates risk to the region by proactively monitoring internal and external risk opportunities to the company, developing a action plan, and utilizing the regional team to execute the plan
  • Manages overall financial performance of the region by analyzing and reconciling financial reports, determining trends and areas of opportunity, advising others on cost control methods, and resolving budgetary issues
  • Provides overall direction for a region by analyzing business objectives and guest needs; developing, communicating, building support for, and implementing business strategies plans, and practices
  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics
  • Add's value to LBA Hospitality by focusing on improving total revenues and RevPAR
  • Facilitates participation in all training programs
  • Focuses on local sales efforts and QA improvement
  • Evaluates the performance of each property
  • Creates strategies for region that align with the company's strategies and lead to the achievement of business priorities. Pursues initiatives and opportunities that will support the companies strategies
  • Promotes reputation and social responsibility
  • Builds and sustains an environment where adherence to and reinforcement of the highest standards of integrity and ethics are the norm
  • Demonstrates creativity and strength in the face of change, obstacles and adversity
  • Position is Corporate office or Field-based
  • Priorities and workloads are subject to change requiring flexibility and the acceptance of non-routine assignments.
  • Night and weekend work may be required to meet specific deadlines and commitments
  • Extensive travel (75-80%) required

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