Shared Services: Registration (Full-time, Day Shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Financial Counselor-ED performs diversified tasks and duties in a fast pace, high volume, demanding, and high energy emergency room setting. Gathers demographic, employment, and insurance data necessary for registration and verifies insurance coverage and benefits. Performs financial screening, making financial arrangements and assisting self-pay patients in finding alternative ways of meeting their financial obligation. These services may be provided for both the LLUMC and LLUCH hospitals. Performs other duties as needed.
High School Diploma or GED required. One year of experience in hospital-based registration, physician's office, Medical Group registration specializing in managed care, Medi-Cal, and Medicare, with emphasis on Federal, State, and County eligibility regulations and requirements preferred.
Excellent Customer Service skills required. Able to keyboard 35 wpm. Able to write legibly; speak in English with professional quality; deliver the highest level of customer service to all patients, family, internal and external customers; use a computer, printer, and software programs necessary to position (e.g., Microsoft applications, patient accounting, registration and insurance eligibility applications); operate/troubleshoot basic office equipment required for the job. Able to communicate effectively in English, in person, in writing, and on the telephone; think critically; relate positively, effectively and professionally with others; provide leadership and supervision; be consistent in following policies; work calmly and respond courteously when under pressure; teach and collaborate; accept direction; work independently and with minimal supervision; perform basic math functions; manage multiple assignments effectively; compose written material; work well under pressure; problem solve, organize and prioritize workload; demonstrate good memory; pay close attention to detail. Able to distinguish colors as necessary; write, hear, read and speak sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with workplace; see adequately to read computer screens and written documents necessary to the position.
- Organization: Loma Linda Unv Shared Services
- Employee Status: Regular
- Schedule: Full-time
- Shift: Day Job
- Hours Description: AM SHIFT
- Days of Week: Sunday, Monday, Tuesday, Friday, Saturday
- Monday Hours: 0600 - 1430
- Tuesday Hours: 0600 - 1430
- Friday Hours: 0600 - 1430
- Saturday Hours: 0600 - 1430
- Sunday Hours: 0600-1430
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