Lowe's Job - 31194884 | CareerArc
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Company: Lowe's
Location: Mooresville, NC
Career Level: Associate
Industries: Retail, Wholesale, Apparel

Description

Purpose of the Role:

The primary purpose of this role is to lead process design sessions with key stakeholders by applying knowledge of business process analysis and modeling to identify current state gaps and develop process improvement solutions, including Robotics Process Automation (RPA). This includes responsibility for the development of current and future state business process design, including the project plan, business resources needed, new process design, and key performance indicators. The role contributes to multiple strategic initiatives, productivity efforts, and projects to take cost out of the organization.


Responsibility Statements:

  • Leads process discovery and design sessions with key stakeholders by applying knowledge of business process analysis and modeling to identify current gaps
  • Develops detailed current and future state design, flows, and exceptions
  • Support process managers in identifying and vetting process improvement/automation opportunities
  • Develop and deliver training to end users based on future state design
  • Applies various process improvement methodologies, tools, and techniques to effectively execute a scope of work within a project
  • Communicates results of process design sessions to the larger team to assess next steps and opportunities for process improvement
  • Assist and coordinates the process of data collection, setting standards and key performance indicators for each program or process improvement project with business managers and architects
  • Manages relationships with business partners to help them understand business cases and to foster a culture of continuous improvement across the enterprise

Required Education/ Experience:

  • Bachelor's Degree in Management, Business Administration, Operations or related field AND 2+ Years of Experience in related industry OR
  • 4-6 years of experience in related industry in lieu of degree
  • 4-6 years of Experience in business process improvement, business process management, or process operations (P&Ps, SOPs)
  • Effective personal and interpersonal skills
  • Effective listening and communication skills across mid-level management and business area teams

Preferred Education/ Experience:

  • Bachelor's Degree in Management, Business Administration, Operations or related field and 2+ years of experience in related industry OR
  • 5-7 years of Experience in related industry in lieu of degree
  • Lean Six Sigma Yellow Belt trained or accredited certification equivalent
  • Experience in retail or supply chain operations
  • Experience with gathering and documenting business requirements for technology implementation
  • Familiarity with Robotic Process Automation (RPA) end-to-end project implementation and tools (Blue Prism , Automation Anywhere, UiPath etc.)

Travel Requirements:

  • Domestic:
    • Day Trip/ Overnight/ Multiple Nights- Less than monthly
  • International
    • Day Trip/ Overnight/ Multiple Nights- Less than Monthly

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNEĀ® 50 home improvement company serving more than 18 million customers a week in the United States and Canada. With fiscal year 2018 sales of $71.3 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.


Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


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