Company: Mar Monte Hotel, the Unbound Collection
Location: Santa Barbara, CA
Career Level: Mid-Senior Level
Industries: Hospitality, Travel, Leisure
Mar Monte Hotel, the Unbound Collection
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
- Prior experience in the field of hospitality with specific experience in catering sales is essential.
- Minimum of 1year within the Hospitality Industry required.
- Must have experience at a similar size and quality hotel.
- High School Diploma required; Bachelor's Degree preferred.
- Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
- Knowledge of sales skills, revenue management, training, and motivation of peers.
- Knowledge of hotel features, benefits, and competing hotels within the market.
- Ability to execute appropriate action plans.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Ability to work effectively under time constraints and deadlines.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
- An understanding of both monthly forecasting and the annual budget process.
- Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.
- Optimize room rental charges.
- Consistently participate in the re-booking of repeat business by having a track record of long term client relationships.
- Actively participate in industry related organizations (NACE, MPI).
- Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.
- Comfortable with hotel site inspections and client presentations.
- Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
- Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action.
- Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department.
- Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
- Excellent knowledge of computers, specifically Delphi, Word and Excel.
- Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
- Ability to work with outside vendors to ensure client satisfaction for all events/groups.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
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