Trainer LG Mobile / MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. Job Summary: The Trainer's role is to provide continuous improvement of program personnel skill and acumen as it pertains to their specific program role. The Trainer equips our employees with the requisite knowledge, skills, techniques, and motivation to perform at the highest level. Our Trainer is a teacher and must be able to speak in front of a crowd, develop training materials for both internal and external teams, and collaborate closely with business leaders to assess employees' increased performance improvement. The Trainer must be strategic rather than reactive, assessing the skills and knowledge within MarketSource to determine the curriculum required to strengthen and retain these skills. Essential Functions: • Delivers soft skills, leadership, sales, and interpersonal training • Works with Subject Matter Experts to identify what participants need to learn • Identifies activities to incorporate into facilitator-led learning • Customizes training activities and materials, as well as modify curriculum for each specific program needs • Performs voice-overs for e-learning and video content • Manages continuous improvement of employee job skills and acumen through training from program launch to continuous improvement • Identifies program required skills and acumen through job analysis, appraisal and regular consultation with business leaders • Designs & Implements New Hire Schedule (position centric) that addresses all aspects of the Program's method of operation and product portfolio • Implements New Hire Process that receives a new employee and delivers back to management an employee ready to be on the selling floor • Manages a “Calendar of Events” that is at least one quarter in advance and will train on the following general topics: New Product Introduction; Product Familiarity; Sales Skills; Process; One on One; Vendors; Open Discussions; Product Q&A • Conducts biannual Skills Testing to gauge effectiveness of training and draw focus on areas that need improvement • Designs and Implements client focused Training Curriculums, integrating the Program to assist management with business development and lead generation efforts • Uses New Product Introductions as a platform from which to raise awareness of the Program within the client organization • Provides subject matter expertise to assist with system designs • Leverages multi-media to enhance the medium for delivering training on a recurring basis Supervisory or Management Responsibility/Decision Making Level: • Builds and maintains productive customer relationships with program management • Works closely with Subject Matter experts throughout various programs to customize training • Will engage with district management, area sales management and retail associates • No direct reports or authority will reside with this position Minimum Education and/or Experience: • Bachelor of Science/Arts Degree in Business Administration or related field required • Minimum prior work experience: 5-7 years • Adult Learning Principles, Adult Learning Styles, Project Planning/Management, Ability to design and train to each learning style preferred Requisite Abilities and/or Skills: • Ability to work on multiple projects simultaneously • Excellent Presentation Skills • Articulate Presenter • Experience presenting with teleprompter • Experience presenting to groups of all sizes • Must have the ability to proof read and edit content • Ability to understand and effectively communicate key features and functions of mobile devices • Must be flexible and deadline driven • Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus • Possess strong situational analysis and decision making abilities • Must have good written, listening and verbal communication skills and be able to communicate with all levels of the organization • Ability to operate successfully in cross-functional team • Must have knowledge of adult learning theories, interactive training, assessments, and evaluation. • Written/Verbal Communication to SMEs and Stakeholders • Proficient in Microsoft Office Suite Additional Job Requirements: • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items • Overnight Travel up to 80% of time • Flexibility to work nights and weekends as needed • Requires the ability to move around the store, assist customers and maneuver merchandise when necessary • Performs additional job duties as assigned • Ability to lift up to 20 pounds independently
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
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