Mastercard Job - 39839967 | CareerArc
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Company: Mastercard
Location: Pune, MH, India
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Analyst, Network OperationsJob Description Summary
Overview
• Globally partnering with our Customers to deliver world class technical support for MasterCard infrastructures and applications, enabling growth, diversification and new business generation.
• Provide 24x7x365 technical operations support for MasterCard's global infrastructure; with focus on minimizing impact to Customers and internal users.
• Monitor the infrastructure, and be a key stakeholder in MasterCard Incident and Change Management processes.
• Regularly perform data analysis to determine MasterCard's performance and identify areas of improvement.
• Have you worked in a control center environment?
• Do you like to triage and drive events to resolution?
• Do you like to interact with Customers, vendors, and support teams on a global scale?
Role
• Execute Incident, Change, and Problem Management processes.
• Perform effective vendor management techniques to ensure forward-progress managed Incidents.

All about You

• Bachelor's Degree or equivalent work experience.
• Expert -level ability to perform post-event analysis.
• Demonstrates the ability to function in the following disciplines: UNIX, Mainframe, Production Control, File Transfer
• Should have good knowledge in OPC Mainframe scheduler.
• Should know how to create adhoc schedule request.
• Should have strong knowledge in OPC current plan and Database.
• Should have good knowledge in file transmission.
• Should have knowledge of Batch monitoring, understand job abend code
• How to fix job abend. Restart or rerun the job (Provide override as per application team)
• Should have strong knowledge in OPC current plan and Database.
• Basic knowledge of Distributed TWS

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


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