Medical City Healthcare Job - 34502757 | CareerArc
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Company: Medical City Healthcare
Location: Dallas, TX
Career Level: Mid-Senior Level
Industries: Healthcare, Pharmaceutical, Biotech



SHIFT: No Weekends

SCHEDULE: Full-time

Division Manager of Case Management

Medical City Healthcare


At Medical City Healthcare, we care like family.

Just as a family does, we pull together to care for, support, and celebrate with patients and each other. Are you looking for an employer with many different career options and a people-focused culture? You've come to the right place.


The Division Manager of Case Management fosters effective communications amongst the division, hospitals, and all disciplines. The manager champions HCA strategy and company/division/facility initiatives to ensure short and long-term objectives operationalized within North Texas Division hospitals. The Manager will identify opportunities for improvement and facilitate process standardization to promote improved outcomes, maximize resource utilization, and improve organizational efficiencies.  This position is required to travel to and from facilities of North Texas Division geographic area. 


Provides guidance to and actively participates with facility staff to identify, implement or enhance Case Management Care Coordination, Discharge Planning and Resource Management, consistent with HCA and facility Strategy.  

  • Assesses Case Management performance in North Texas facilities.

  • Disseminates information accurately and timely with multiple audiences, ability to present to senior team leaders at the hospital and division level as requested with involvement in measurement outcomes.

  • Identifies process improvement opportunities; develops, implements, monitors, and revises action plans

  • Identifies and shares best-demonstrated practices; stays abreast of current practice standards & CMS regulatory requirements.

  • Assist with the development, revision and implementation of Case Management policy and procedures.

  • Facilitates the implementation of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives related to Case Management services; validates data integrity of required and approved regulatory reporting.

  • Fosters communication and facilitates collaboration between the facility Case Management, and other departments within HCA.

  • Facilitates Case Management education within the division; conduct orientation and on-going education of Case Management staff, provides education related to Case Coordination, Discharge Planning, Resource Management, regulatory and compliance issues.

  • Data analysis related to Case Management metrics; develops, implements, and monitors action plans related to Avoidable Days, LOS, and other identified case management metrics.

  • Performs random open chart audits to validate policy, procedure and standards are met; works with facility Director to develop action plans to address areas of opportunity.

  • Ensures that standards of case management practice and integrated services are developed, implemented and monitored that is consistent with professional standards and regulatory requirements.

  • Assesses learning needs related to case management practice and implements appropriate educational activities to expand knowledge base.


Medical City Healthcare is one of the region's largest, most comprehensive health care providers in the Dallas-Fort Worth area and includes 14 hospitals, 8 off-campus emergency rooms, 11 ambulatory surgery centers, more than 4,400 active physicians and 17,000 employees and 3,424 licensed patient beds.

As part of HCA (NYSE: HCA), we lead the industry in putting patients first. Our physicians, staff and hospital leaders are committed to offering patients and their families hope and healing through quality care and advanced technology. To that end, we work every day to ensure an environment where our physicians provide strength, expertise and experience, and our partners are entrusted to act with absolute integrity.

Medical City Healthcare is committed to providing excellent care that is convenient and accessible. Our focus on patient safety and quality is grounded in evidence-based medicine and is delivering better outcomes for our patients every day. As part of our continuous quality improvements, Medical City Healthcare benchmarks our rankings in emergency department wait times, door-to-balloon times and key service line indicators as reported by CMS.

We offer an excellent total compensation package, including competitive salary, comprehensive benefits and growth opportunities. Our benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.



  • 3-7 years Case Management in acute care required
  • 3-7 years in leadership required
  • Texas RN License or compact license required
  • BSN required
  • Master's in Healthcare related field preferred
  • ACM or CCM, or willing to obtain within 18  months of hire



Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

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