We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Greets and appropriately directs patients via phone calls or direct contact. Schedules appointments and updates demographic information, checks patients in and out. Maintains waiting room. Performs general clerical duties as needed.Responsibilities:
Answers and screens telephone calls, verifying appointments, routing call and/or taking messages appropriately.
Greets and checks patients into computer, takes or updates patient demographic information as needed.
Maintains waiting room.
Performs general clerical duties as needed, which includes, but not limited to: processing mail, making copies as requested, filing.
Obtains and verifies referrals and pre-certifications as per department and insurance company policy.
Calls in prescriptions to pharmacy as directed.
Scans all document in Epic and indexes appropriately.
Oversees physicians green folders, communicating with Manager when folders are not completed in a timely manner.
Oversees faxes, distributing faxes in a timely manner.
Sends for archived charts and sends back in a timely manner.
Adheres to attendance/tardy policies.
Manages PTO bank in accordance with Mercy guidelines.
Because you're committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That's why you'll bring to your role the right set of qualifications:
- Education: Requires high school diploma or GED.
- Experience: Minimum of two years medical receptionist experience.
- Other: Types 35-40 wpm.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Receptionist, secretary, medical clinic
Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
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