We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
The Outpatient Diagnostic Center Multi Proficient Technicians are responsible for collection of blood specimens, drug screens, EKGs, order entry, point of care collections and the duties of the sign in desk. The lab specimens, correct order entry and EKGs are required for the Outpatient Diagnostic center to perform important medical tests required by physicians to diagnose and treat illnesses. The accuracy and dependability of these tests are strictly dependent on the quality of the tests. Personnel are required to act as an effective representative of Mercy Outpatient Diagnostic Center. The multi Proficient technician works under direct supervision of the Outpatient Diagnostic Center Manager. Some job functions could include admissions editing, order entry (requiring computer literacy), electro-cardiography, phlebotomy, certain laboratory procedures, sign in desk duties certain basic nursing skills, point of service collections to include daily deposits and other duties as specified. Works under minimum supervision. Handles confidential information regarding patient medical records. Frequently handles biological specimens for which the potential of exposure from needle stick is one of the highest of hospital job categories. Performs work on patients from newborns to geriatrics. The employee will perform all work in accordance to the mission, vision and values of Mercy . Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Qualifications:
Education: A high school degree, good verbal and written communication skills required as well as computer literacy . Required meticulous work requiring an ability to concentrate, learn quickly and adapt to frequent procedural changes. Worker must be adept at performing a wide variety of tasks which includes performing phlebotomy tasks under stringent conditions allowing for no patient identification errors. Familiarity to many technical details is needed regarding specific collection and handling of enormous variety of specimen requirements as well as order entry. At times may be required to work alone and unsupervised. On the job phlebotomy training a consideration for exceptional applicants without previous experience. Requires a pleasant and outgoing personality due to the constant exposure to the public, hospital staff and medical staff. A professional and pleasant telephone manner is essential
Certifications: Must obtain American Heart Association BLS within a reasonable time-frame (generally within 6 months), based on skills, knowledge and experience.
Other: Train and be certified in accordance with Mercy policies and procedures. Organize and prioritize workload to complete assignments during shift with particular emphasis on response to STATS, ASAPs, timed draws, etc and arranges for timely delivery of specimens to the laboratory. Demonstrate skills in trouble shooting problems with physician orders to ensure the orders are complete for compliance but also to review closely so tests are not missed and samples do not have to be redrawn. May perform phlebotomy, drug testing, EKGS, admissions, point of service collection, sign in desk and order entry. Maintains inventory to insure that an adequate supply of materials are on hand. Maintain rigid accuracy in identification of all patients utilizing patient name and date of birth for verification before tests are done. Demonstrate competence in performing procedures for which he/she has been trained. Develop skills to perform difficult draws with minimum pain to the patient and with preservation of patient veins. Obtain and maintain integrity of specimens in accordance with training and physician orders. Notify manager/director in a timely manner of all problems with Phlebotomy duties. Safely perform invasive procedures so as to protect patient and self and self from bio-hazard exposure.
Preferred Experience: 6 months recent experience preferred.
Preferred Certifications: Phlebotomy certification preferred
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
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