Priority Screening Date: Tuesday, August 18, 2020 at 11:59pm for a guaranteed review. Applications received after this date will be reviewed on a continuous basis until the position(s) is/are filled. Please allow 2 weeks for processing of all application materials. (Postmarks and Faxes are not accepted) The eligible list established from this recruitment may also be used to fill future temporary and permanent vacancies as they arise. Exam#20/80K23/08CR.
- Through interpretation and/or translation adapts a wide range of language skills, instruction, terminology, concepts, theories and emotions to serve the communication needs of the involved parties.
- Interprets a foreign language into English, or vice versa, for patients, families and hospital staff.
- Uses English and other required language to interpret complicated medical procedures, medical diagnoses, treatment options, doctors' instructions and other information regarding treatment and medical care required for patients.
- Uses English and other required language skills to interpret patients' physical histories and symptoms of disorder; may obtain informed consent from the patient, next of kin or legal guardian to receive treatment; explains and interprets patients' right and responsibilities.
- Uses English and other required language skills to explain and interpret hospital policies, procedures and protocols to patients, their families and other involved parties.
- Uses English and other required language skills to assist Hospital staff by interpreting or translating forms, documents and procedures to patients, family members and the general public.
- Performs general clerical duties including typing, filing, answering phones and scheduling patients for appointments; provides Hospital information to the general public which may or may not require the use of foreign language skills.
- May provide input to committees, task forces, or various groups/individuals regarding the communications needs of the indigenous population; may recommend materials, processes and/or procedures to facilitate and improve communication with that population.
THE SUCCESSFUL CANDIDATE
THE IDEAL CANDIDATE will have a proven track record demonstrating the following
Working knowledge of :
- The proper use of English and/or other required language grammar, syntax and vocabulary.
- The special communication and cultural needs of foreign language speaking individuals.
- Medical terminology and vocabulary, both in English and/or other required language, commonly used in an acute care hospital setting.
- The use of personal computers.
- Basic principles of mathematics.
- The general operations of an acute care hospital; principles of providing customer service in a health care environment.
- General clerical and office methods and procedures.
- Interpret/translate/ routine and complex words, thoughts and feelings using both English and other required languages.
- Hear spoken speech communication to interpret at an appropriate speed and level to efficiently and effectively convey the message.
- Adapt the interpretation process to the individual communication needs of others based on their fluency, language skills, and/or other communication barriers.
- Learn new terminology and vocabulary to improve interpretation skills and effectiveness.
- Serve as a liaison between the health care team, the physician and the patient.
- Maintain safe working conditions by complying with established safety policies and procedures.
- Operate a personal computer.
- Prepare routine written communications; maintain records; read and understand job-related material.
- Maintain strict medical confidentiality of information as required by law and Hospital policy.
- Communicate clearly and concisely, both orally and in writing.
- Provide sensitive and competent service to customers who may be anxious or in substantial distress.
- Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.
A typical way to acquire the knowledge, skills and abilities listed above is:
EDUCATION & EXPERIENCE: Successful completion of an approved class in medical terminology from an accredited college or university AND Six (6) months of experience providing interpretation in a public or a private health care setting. Additional Information CONDITIONS OF EMPLOYMENT
- Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
- Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
- Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
- Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID prior to the first day of work.
- Incumbents may be required to work all shifts, including weekends and holidays.
The screening process is tentative. Should a change be made, applicants will be notified. The competitive process includes:
APPLICATION SUBMISSION: A completed Monterey County Application, responses to Supplemental Questionnaire AND a Letter of Recommendation from a current or recent employer that confirms your skill level and experience in medical interpretation services, (preferably from a public or private health care setting) are required.
On-line applications may be submitted at: www.natividad.com, the required employer recommendation letter & optional resume may be attached to online application or emailed separately to: GarciaDL@natividad.com Resumes will be accepted in addition to, but not in lieu of the required application materials. For more information or to obtain regular application materials, contact the Natividad HR Office at (831) 783-2700, M-F, 7:30a.m. - 5 p.m.
QUALIFICATIONS APPRAISAL: Completed application materials will be competitively evaluated. The best-qualified applicants will be invited to participate further in the process.
QUALIFICATIONS ASSESSMENT: To further assess applicants' possessions of required qualifications, this process may include an oral examination, pre-exam exercise, performance exam, physical ability exam, or written examination.
ELIGIBLE LIST: Applicants successful in the Qualifications Assessment process will be placed on an eligible list for possible final selection interview. This eligible list will be used to fill current and future vacancies. SPECIAL NOTES
If you believe you possess a disability that would require test accommodation, please contact the Personnel Analyst for Natividad at (831) 783-2711.
Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States.
If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for benefits.
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