Norfolk Southern Job - 31496498 | CareerArc
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Company: Norfolk Southern
Location: Atlanta, GA
Career Level: Mid-Senior Level
Industries: Logistics, Transportation

Description

Requisition 13949: Manager IT Agile & Dev/Ops

Job Description

This role is a member of the IT Enterprise Team within the Information Technology Department and is responsible for leading the implementation of agile/devops culture and best practices within Norfolk Southern's application development teams. This position is also responsible for coaching and mentoring teams, being the go-to expert on DevOps and Lean Agile/Product Management methods and best practices for the enterprise.

Essential Functions:

  • Be a hands-on Lean Agile/Product and DevOps coach, accelerating the learning of a Product Mindset, Agile, and DevOps practices across Norfolk Southern
  • Delivers a training program that aligns with the DevOps Transformation strategic direction
  • Educates assigned teams on the best use of DevOps/Agile/Product Management tools, advises on design, development and deployment processes to ensure best practices, and helps drive toward platform automation
  • Leads the Dojo/Hangar agile and DevOps practice
  • Encourages and promotes good engineering practices like unit testing, code reviews, pair programming and quality engineering practices as well requirements capturing techniques to the teams to improve end to end delivery practices
  • Recognizes organizational and team-level challenges and address those with ALL levels of management in a timely fashion
  • Changes mindsets to adopt a forward-thinking learning culture, including collaboration practices, through training and coaching
  • Trains and enables POs/Product managers through product discovery, strategy, and execution to identify the problems to solve for clients, and inform how to organize and plan to solve them as quickly as possible
  • Experience teaching and helping product teams in Lean Product Discovery, Continuous Grooming, Creation of Product Strategy & Roadmap, Customer Empathy, Prioritization, Product experimentation, Definition of Done and Ready, etc.
  • Helps teams and product management understand what opportunities they have to sharpen product development skillsets to ensure the delivery of valuable products and incorporate product feedback back into the delivery process
  • Proven knowledge of the application of Agile at scale and demonstrated ability to coach and lead the cultural and organizational change to make it work
  • Ability to evaluate a Product Teams operational health (e.g. team dynamics, agile delivery, product awareness) in order to identify opportunity for improvements, and help these teams mature their practices and more effectively embrace an agile and product mindset.
  • Establishes partnerships with business, peer lines of business, and the enterprise to share experiences and learnings.
  • Identifies proper agile and devops crew structure and leads the onboarding process.
  • Stays aware of current and future trends in agile/devops practices while turning those learnings into action.
  • Prepares, monitors, and improves metrics that demonstrates the maturity level, speed to market, quality, and other various factors of agile/devops delivery. Ensures the crews are able to demonstrate delivering business value.


Skills & Qualifications

Skills, Licenses & Certifications

  • Superior communication and interpersonal skills, the ability to work across the organization, excellent synthesizing and organization skills, a professional demeanor and the ability to participate in a team environment are key to this position
  • Experience with database systems, API architecture, Cloud infrastructure
  • Requires a mastery of understanding Lean - Agile values, principles, and practices.
  • Deep understanding of more than one Agile flavor such as Scrum, XP, Kanban, Lean, Nexus, DevOps, SAFe, etc.
  • Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle. These could include but may not be limited to Pivotal Cloud Foundry, GitHub, Jenkins, Maven, Nexus, Hygieia, SonarQube, New Relic, JIRA, Confluence, Rally, etc.
  • Experience teaching and assisting product teams in Lean Product Discovery, Continuous Grooming, Creation of Product Strategy & Roadmap, Customer Empathy, Prioritization, Product experimentation, Definition of Done and Ready, etc.
  • Ability to evaluate a product teams operational health (e.g. team dynamics, agile delivery, product awareness) in order to identify opportunity for improvements, and help these teams mature their practices and more effectively embrace an agile and product mindset.
  • Proven knowledge of the application of Agile at scale and demonstrated ability to coach and lead the cultural and organizational change to make it work
  • Familiarity and experience with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, etc.
  • Candidates must be continuous learning, open to pivoting and learning new things.
  • Facilitate workshops that include, but not limited to feature/story writing, backlog refinement, and product strategy thinking

Required Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Computer Science, Computer Information Systems, Business, Management, Information Systems or Engineering
  • 5+ years experience working as a Software Engineer
  • 3+ years working as a Software Development Manager
  • 3+ years of experience using Agile, Lean, and DevOps practices
Work Conditions

Environment: Office

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is one of the nation's premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern operates the most extensive intermodal network in the East and is a major transporter of coal, automotive, and industrial products.

We are a team of more than 27,000 employees working together to maintain our reputation as "The Thoroughbred of Transportation". As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

Norfolk Southern is an equal opportunity employer including veterans and disabled.


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