Organization Seeks Customer Service Representative! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position in Bridgewater, New Jersey could be perfect for you! How you will make an impact - Provide accurate, friendly customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Handle incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired - No stranger to performing extensive research to resolve complex customer inquiries - Proficiency with Microsoft Office required - Deep understanding of order entry - Customer service experience desired - Expertise in data entry - achievement oriented, positive attitude and an approach to work rooted in professionalism - Strong communication and interpersonal skills - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent problem-solving skills - Excellent customer service and office administrative skills If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
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