Inspire health. Serve with compassion. Be the difference.
Job SummaryGreets, directs, and provides information and assistance to patients, guests and team members. Facilitates patient visitation and serves as liaison between patients, families and team members. Provides relevant screening procedures for patients, guests and team members during periods of need as determined by Prisma Health.
Provides appropriate assistance to patients. Greets patients upon arrival, ensure orders and other documentation are accurate and checks patients in using appropriate departmental procedures. -20%
Performs screening duties for patients, guests and team members entering facilities using infrared thermometers and scripted screening questions during periods of influenza or other pandemic periods. Performs other tasks and responsibilities associated with particular work station as appropriate. -20%
Facilitates patient visitation. -20%
Provides general assistance to family members and guests by assisting them while waiting and providing comfort measures when needed. -20%
Facilitates communication between patients, family members, guests, and team members. Serves as a liaison between patients, family members and team members. -10%Provides appropriate assistance to team members. Assists with patient check-in and patient tracking procedures. Helps with departmental clerical tasks and errands as appropriate. Assists in maintaining clean and quiet surroundings.
Provides appropriate assistance to team members. Assists with patient check-in and patient tracking procedures. Helps with departmental clerical tasks and errands as appropriate. Assists in maintaining clean and quiet surroundings. -10%
This is a non-management job that will report to a supervisor, manager, director, or executive.
High School diploma or equivalent
1 year of experience in a Customer Service position
Other Required Skills and Experience
Basic computer skills
Knowledge of office equipment (fax/copier)
Familiarity with Microsoft Office Products - preferred
Work ShiftDay (United States of America)
LocationGreenville Memorial Med Campus
Facility1008 Greenville Memorial Hospital
Department10089041 Visitor Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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