ProHealth Care Job - 31478830 | CareerArc
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Company: ProHealth Care
Location: Waukesha, WI
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

​ProHealth Care has been the health care leader in Waukesha County and surrounding areas for the past century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. The ProHealth family includes Waukesha Memorial Hospital, Oconomowoc Memorial Hospital, the Rehabilitation Hospital of Wisconsin, ProHealth Medical Group clinics, AngelsGrace Hospice, ProHealth Home Care & Hospice, West Wood Health & Fitness Center and Regency Senior Communities. Learn more at ProHealthCare.org

Schedule: This position is on a two week rotation that supports the Emergency Room and Admitting/Registration Department at Waukesha Memorial Hospital; including working every other weekend and being part of the departments holiday and on-call rotation. There is opportunity to pick up extra shifts as this department and hospital run 24/7.

Week One: Wednesday and Thursday (0930-1800) and Saturday (630-1500)
Week Two: Sunday (630-1500) Wednesday and Thursday (930-1800)

Part Time with Benefits

FTE: 0.60

The Registration Representative is responsible for patient admission, registration, insurance verification and payment processing for hospital services.

  • Demonstrates a professional and welcoming environment for all patients and customers that are serviced on the phone or in person during the registration process.
  • Demonstrates competence in both customer service and technical skills to appropriately perform departmental and organizational standards and expectations.
  • Handles confidential information appropriately by protecting, disposing and disclosing information according to the HIPAA Regulations.
  • Able to adapt to emergency situations.

Qualifications:

  • High School Diploma or equivalent required.
  • At least 2 years related registration and customer service experience.
  • Ability to use a computer and navigate computer programs, including the internet.
  • Ability to type proficiently on the computer.
  • Excellent customer service skills
  • Excellent written and verbal communication skills.
  • Ability to stand for prolonged periods of time during work shift.
  • Ability to prioritize and work in a fast-paced environment.

*CA #LI-LL

ProHealth Care, one of the largest employers in Waukesha County, offers work that is challenging and rewarding. The organization is dedicated to providing the highest quality service to our patients and their families and treats each individual with respect – the way they should be treated. ProHealth Care supports a Just Culture, one that encourages an open learning environment and maintaining safe systems. We have high expectations for those who join our team of nearly 5,000 employees. In return, we offer exceptional career opportunities in a dynamic, health care system where the contributions of every team member are valued.

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


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