Robert Half Technology Job - 31503481 | CareerArc
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Company: Robert Half Technology
Location: Dallas, TX
Career Level: Mid-Senior Level
Industries: Recruitment Agency, Staffing, Job Board

Description

You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If you think you fit that description, Robert Half Technology has a Senior IT Generalist role that may be the position for you. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Dallas, Texas, area. Your responsibilities - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Provide computer desktop support in accordance with established policies and procedures - Settle computer problems, and offer suggestions on appropriate action/solutions - Match hardware repairs with the appropriate vendors - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Communicate regularly and effectively with ticket submitters - Support, examine, and repair computer systems, hardware, printers, and computer peripherals For more details please email michael.baumgartner@rht.com

Requirements

- 2+ years of desktop support or other related experience - Ability to write reports, business correspondence, user instructions, and procedure manuals - Microsoft Windows experience desired For more details please email michael.baumgartner@rht.com


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