Robert Half Technology Job - 31177110 | CareerArc
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Company: Robert Half Technology
Location: Fort Washington, PA
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board


You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. For immediate consideration please contact Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. If you think you fit that description, Robert Half Technology has a Desktop Support Technician role that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst role is long-term temporary in nature and is located in the Fort Washington, Pennsylvania, area. How you will make an impact - Interact regularly and effectively with ticket submitters - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Provide computer desktop support in accordance with established policies and procedures - Coordinate hardware repairs with the appropriate vendors - Resolve computer problems, and give guidance on appropriate action/solutions - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals


- Experience writing procedure manuals, user instructions, business correspondence, and general report writing - Microsoft Windows 10 experience desired - Microsoft Office 365 experience - Deep understanding of PC Hardware - Foundational knowledge in Troubleshoot Hardware - Desktop support or related experience For immediate consideration please contact

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