If an innovative and fast-paced work environment at a company in the Real Estate Property/Facilities Mgt industry sounds like your cup of tea, Robert Half Technology might have the Help Desk Analyst job for you. This job is for a creative with a talent for solving both routine and unique problems. Supporting local and field users in a highly visible role that has a positive impact on both the department and the company is the essence of this position. This Help Desk Analyst role is based in the Falmouth, Maine area and is a full-time opportunity. Your responsibilities in this role - Identify recurring technical issues and propose solutions to address the root of the problems - Independently investigate and implement solutions to technical issues - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - Provide IT support for operating systems, productivity software, and a variety of other applications used internally If you are interested in the position please email Christopher Dillon at firstname.lastname@example.org.
- Foundational knowledge in VMware - Microsoft Office experience - Microsoft Windows experience - Solid understanding of Active Directory - Background in installing and configuring operating systems, networked and local printers, and business applications - Understanding of basic networking concepts - User administration and bug fixing in a client-server environment - IT support ticketing system experience desired
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