RWJBH is seeking a Team Leader for our Emergency Department Access Service at the New Brunswick campus. This is a full-time, evening position working Monday-Friday, 2pm-10:30pm (40hours/week).
- Responsible for registering patients in a timely and accurate manner.
- Has knowledge of registration processes and maintains the integrity of data by following polices, work processes and policies and procedures.
- Provides excellent customer service to all patients.
- Support the training needs of the department and serves as role model and support to other registration staff and when necessary ancillary departments performing registration functions.
- Serves as the point person for all staff on their shift.
- Manages patient throughput and remains in contact with ED Patient Access Management on any critical issues.
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