RWJBH Job - 40898159 | CareerArc
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Company: RWJBH
Location: Jersey City, NJ
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech



The Patient Access Representative II position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative II is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative II is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative II ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction.


  • High School Diploma required
  • Customer service experience
  • Minimum of 3 years Patient Access experience
  • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
  • Medical terminology and computer skills

We are committed to High Reliability and consistent demonstration of our Safety Together behaviors and tools:

S - Speak up for Safety

A - Accurately communicate

F - Focus on the task

E - Exercise and accept a questioning attitude

T - Thoughtfully interact

Y - You and Me Together

RWJBarnabas Health is an Equal Opportunity Employer

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