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This position is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.
Handling the sales and process for inbound calls as well as outbound solicitation
Maintain current and accurate data within the company's marketing database
Responsible for generating rental, lease and used vehicle sales leads
Manage all rental asset processes to include Vehicle Pm and cleanliness standards
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Maintain compliance with company, local, state, federal and other regulatory agencies
Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base
On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Bachelor's degree business administration or similar related degree.
Five (5) years or more experience customer service with issues resolution experience
Strong verbal and written communication skills. Excellent communication and interpersonal skills
Possesses flexibility to work in a fast paced, dynamic environment. High energy, self motivated, self directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
. Detail oriented with strong follow-up practices. Possess a high degree of common sense and the aptitude to learn quickly
. Ability to relocate in the region/US at the conclusion of the training program
Must be computer literate; intermediate level.
Operations and Support
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.
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